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For marketing operations, lifecycle marketers & growth teams

Launch a new WebEngage journey without missing a step

When a new customer journey is created in WebEngage, WebRun checks that the target segment is defined, every channel in the journey is connected, and a test send has run clean, posts a Microsoft Teams update once the journey is clear to launch, and tracks each checklist step on a Trello card.

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14,115 templates Safe automation No code
Runs through the checklist before launch WebRun
1 WebEngage check segment, channels, and test send
2 Trello track each checklist step
3 Microsoft Teams post the launch-ready update
Run a sample
In short

How do I verify a new WebEngage journey is ready to launch?

WebRun checks a new WebEngage journey's segment, channel connections, and test send before launch, tracks each checklist item on a Trello card, and posts a Microsoft Teams update once everything passes. Marketers launch journeys with a verified checklist behind them instead of finding a broken channel after it is already live.

  • No journey launches with a disconnected channel or an empty segment
  • The team tracks launch readiness on one Trello card instead of a mental checklist
  • A broken test send gets caught before real customers ever see it

Built for marketing operations · lifecycle marketers · growth teams · app-based businesses

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens dashboard.webengage.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    WebEngage - check segment, channels, and test send
    webengage.com
    WebRun in WebEngage: check segment, channels, and test send
    WebRun opens WebEngage to check segment, channels, and test send.
    • Open WebEngage and confirm the journey's target segment is defined and not empty
    • Confirm every channel used in the journey is connected and active
    • Check that a test send has run without an error

    Done when Every pre-launch check for the journey has a pass or fail result.

  3. 2
    Trello - track each checklist step
    trello.com How to Automate Trello
    WebRun in Trello: track each checklist step
    WebRun opens Trello to track each checklist step.
    • Create a card for the journey with each checklist item as a task
    • Check off each item as it passes
    • Leave any failed item open with a note on what is missing

    Done when The Trello card reflects the current pass or fail status of every item.

  4. 3
    Microsoft Teams - post the launch-ready update
    microsoft.com How to Automate Microsoft Teams
    WebRun in Microsoft Teams: post the launch-ready update
    WebRun opens Microsoft Teams to post the launch-ready update.
    • Post an update once every checklist item has passed
    • Name the journey and confirm it is ready to turn on
    • Leave actually launching the journey to the marketer who owns it

    Done when A launch-ready update has posted only once every item has passed.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
dashboard.webengage.com
ScheduleRuns automatically on this cadence
Runs through the checklist before launch
DeliveryHow each run's result reaches you
Launch checklist · Trello
OutputWhat each run produces - A tracked pre-launch checklist for each new journey, with a Teams update once every item passes.
Checklist
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it turn the journey on for me?

No. WebRun only verifies the checklist and reports when a journey is ready. Turning the journey on is still a decision made by the marketer who owns it.

What does the pre-launch checklist actually check?

That the target segment is defined and not empty, every channel used in the journey is connected, and a test send has run without an error.

What happens if a check fails?

The Trello card stays open with a note on what is missing, and no launch-ready update posts to Microsoft Teams until every item passes.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.