Returns management

Returns management automation templates

13 ready-made workflows for Returns management. Each one handles a real job your team does every week, right inside the tools you already use. The apps that come up most here: Loop Returns, Slack and Google Sheets.

Returns management
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Automated Loop Returns Stuck Return Followup
Every morning, WebRun checks Loop Returns for return requests that have not moved status in more than three days, logs them to a worklist in Airtable, and pings your ops team in Slack to investigate.
Loop ReturnsAirtableSlack
Automated Loop Returns Store Credit Reconciliation
Every Monday, WebRun pulls store credit issuances from Loop Returns, compares them against the resolved returns that triggered them, and logs any discrepancies to a Google Sheet for finance to review.
Loop ReturnsGoogle Sheets
Automated Loop Returns Onboarding Kickoff
When a new merchant is added, WebRun opens Loop Returns, walks through the initial setup checklist, logs each completed step to a Notion page, and pings the onboarding team in Slack with what remains.
Loop ReturnsNotionSlack
Automated Loop Returns Shipping Cost Report
Every Monday, WebRun pulls return shipping data from Loop Returns and AfterShip, calculates cost by carrier, product category, and return reason, and logs a weekly report to Google Sheets for your finance team.
Loop ReturnsAfterShipGoogle Sheets
Automated Loop Returns Reason Trend Report
Every week, WebRun opens Loop Returns, pulls every return reason logged in the period, tallies them by SKU and category, and posts a ranked trend digest to Slack so your team can act on the patterns.
Loop ReturnsSlack
Automated Loop Returns Policy Exception Drafts
Every morning, WebRun opens Loop Returns for requests that triggered a policy exception, drafts a response for each, and queues them in Gmail as drafts for a human to review and send.
Loop ReturnsGmail
Automated Loop Returns Restocking Worklist
Every morning, WebRun opens Loop Returns for completed returns awaiting restocking, groups the items by SKU and warehouse, and writes a prioritized worklist to Google Sheets for your warehouse team.
Loop ReturnsGoogle Sheets
Automated Loop Returns Refund Approval Queue
Every morning, WebRun checks Loop Returns for refund requests awaiting approval, groups them by age and value, and posts a prioritized queue to Slack so your team clears the backlog before SLAs slip.
Loop ReturnsSlack
Automated Loop Returns High-Return SKU Watchlist
Every week, WebRun pulls return rates by SKU from Loop Returns, identifies products above your return-rate threshold, and logs them to an Airtable watchlist with trend data so your merchandising team can investigate.
Loop ReturnsAirtable
Automated Loop Returns Fraud Risk Flagging
Every morning, WebRun scans Loop Returns for return requests that match fraud risk signals, logs them to a Google Sheet, and alerts your team in Slack so suspicious requests are held for human review.
Loop ReturnsGoogle SheetsSlack
Automated Loop Returns Exchange Upsell Digest
Every morning, WebRun scans Loop Returns for open return requests and flags customers who are eligible for an exchange upsell, then logs them to a Google Sheet so your CX team can follow up.
Loop ReturnsGoogle Sheets
Automated Loop Returns Daily Digest
Every morning, WebRun opens Loop Returns, summarizes the previous day's return volume, resolution mix, and top reasons, and posts a concise digest to Slack so your ops team starts the day informed.
Loop ReturnsSlack
Automated Loop Returns Customer Status Update Drafts
Every morning, WebRun checks Loop Returns for returns that have changed status overnight, drafts a status update email for each customer, and queues them in Gmail as unsent drafts for your team to review and send.
Loop ReturnsGmail

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