Auto-Reply to Google Business Reviews
Every morning, WebRun opens your Google Business Profile, reads the new reviews, posts a warm reply to the positive ones, and sends you the negative ones with a suggested response so you can step in where it matters.
How can I automatically manage and reply to my Google Business reviews?
Every morning, WebRun opens your Google Business Profile, reads new reviews, posts a warm reply to positive ones, and sends you the negative ones with a suggested response on Telegram — so your reputation is managed daily without you having to log in.
- Positive reviews get a warm reply the same morning they arrive
- Negative reviews are flagged before they damage your rating
- Your Google Business Profile stays active and engaged daily
Built for local businesses · restaurants · retailers · service businesses
What does WebRun do on every run?
The exact actions WebRun takes, in order — in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
business.google.comin a real browser with your saved login — no setup, no API keys. -
1
Google Business Profile — read & reply to reviews
business.google.com
WebRun opens Google Business Profile to read & reply to reviews. - Open your Google Business Profile and go to Reviews
- Find every review posted since the last run and read the star rating and text
- Post a short, on-brand thank-you reply to each clearly positive review
- For anything negative or sensitive, draft a reply but leave it unposted
Done when New reviews are read, positives are replied to, and negatives have a draft ready.
-
2
Telegram — flag negative reviews to you
telegram.org
WebRun opens Telegram to flag negative reviews to you. - Send you each negative review with its rating, the reviewer, and the draft reply
- Hold off posting anything negative until you approve it
Done when You have been notified of every negative review with a draft to approve.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it reply without my approval?
It only auto-replies to clearly positive reviews. Anything negative or sensitive is sent to you with a draft — it never posts those on its own.
How does it decide a review is negative?
It reads the star rating and the wording. Low ratings or negative language get flagged for you, and you can tune the threshold in the plan.
What do the replies sound like?
Short, on-brand thank-yous. Give WebRun a tone or a few examples and it will match your voice.
Related templates
Put this on autopilot.
Turn it on in minutes — or have our team set it up for you.