Catch a missed pickup window before the customer does
Every few minutes, WebRun opens BeyondTrucks, compares each scheduled pickup to its appointment window and the driver's live status and location, and escalates any run that has missed or is about to miss its window to the dispatch Slack channel, pinging on-call over Telegram for the worst cases.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I get alerted when a bulk pickup is going to miss its window?
WebRun compares every scheduled pickup in BeyondTrucks to its appointment window and the driver's live ETA every 10 minutes. It escalates any run that is late or about to be late to your dispatch Slack channel and pings on-call over Telegram for the worst cases, so a slipping window is caught and worked before the customer notices.
- Late pickups are escalated while there is still time to recover them
- On-call is paged only for the runs past your threshold, not every slip
- The customer is never messaged without a dispatcher deciding
Built for tank truck dispatchers · bulk carrier operations · on-call dispatch leads · customer service teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.beyondtrucks.comin a real browser with your saved login - no setup, no API keys. -
1
BeyondTrucks - watch pickup windows
beyondtrucks.com How to Automate BeyondTrucks
WebRun opens BeyondTrucks to watch pickup windows. - Open BeyondTrucks and read each scheduled pickup with its appointment window
- Read the assigned driver's live status, current location, and estimated time of arrival
- Flag any pickup already past its window or with an ETA that misses it
- Rank flagged runs by how late they are and the customer's tolerance
Done when Every at-risk pickup is flagged and ranked by lateness.
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2
Slack - escalate to dispatch
slack.com How to Automate Slack
WebRun opens Slack to escalate to dispatch. - Post each at-risk pickup to the dispatch Slack channel with the customer, driver, window, and current ETA
- Show how many minutes late the run is projected to be
- Update the thread as the ETA improves or the pickup completes
Done when Dispatch has a live Slack list of pickups at risk of missing their window.
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3
Telegram - ping on-call for the worst
telegram.org How to Automate Telegram
WebRun opens Telegram to ping on-call for the worst cases. - For runs past the window by more than your escalation threshold, send the on-call dispatcher a Telegram message
- Include the customer, driver, and how late the pickup is
- Stop pinging once the pickup completes or is rescheduled
Done when On-call has a Telegram ping for every pickup past the escalation threshold.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it contact the customer about the delay?
No. WebRun escalates only to your internal dispatch Slack channel and to on-call over Telegram. Any message to the customer is left for a dispatcher to make. It never notifies the customer on its own.
How does it know a pickup will be late?
It reads the appointment window in BeyondTrucks and the driver's live status, location, and ETA on every run, then flags any pickup already past its window or projected to miss it.
Will it keep pinging after the run is handled?
No. It stops escalating a pickup as soon as it completes or is rescheduled in BeyondTrucks, so on-call is not paged about a run that is already resolved.
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