Catch late pickups before riders start calling
Every few minutes, WebRun checks live pickup status in Driver Schedule, flags any pickup running past its scheduled window, alerts dispatch immediately on Telegram, and drafts a short delay text through Twilio for the family, so dispatch can review and send it in one tap instead of writing it from scratch.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I get alerted when a senior transportation pickup is running late?
WebRun checks live pickup status in Driver Schedule every few minutes and flags any ride running more than 10 minutes late. It alerts dispatch immediately on Telegram with the driver's location and drafts a short delay text through Twilio for the family, leaving it queued as unsent, so dispatch can review and send it with one tap instead of a rider waiting without word.
- Dispatch is alerted within minutes of a pickup running over 10 minutes late
- Delay texts are drafted and ready, so a one-tap send replaces writing a message under pressure
- Appointment-bound rides get flagged first when a delay happens
Built for NEMT dispatchers · assisted living transportation staff · paratransit control centers · senior living transportation coordinators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
app.driverschedule.comin a real browser with your saved login - no setup, no API keys. -
1
Driver Schedule - watch live pickup status
driverschedule.com How to Automate Driver Schedule
WebRun opens Driver Schedule to watch live pickup status. - Check live GPS and pickup status for every ride in progress
- Flag any pickup running more than 10 minutes past its scheduled window
- Capture the driver, resident, and current location for each flagged pickup
Done when Every pickup running late is flagged with its driver, resident, and current status.
-
2
Telegram - alert dispatch to a late pickup
telegram.org How to Automate Telegram
WebRun opens Telegram to alert dispatch to a late pickup. - Post an immediate alert to the dispatch channel for each late pickup
- Include how many minutes late and the driver's last known location
- Flag pickups tied to a fixed time medical appointment first
Done when Dispatch has an alert for every late pickup within minutes of it running over.
-
3
Twilio - draft the delay text
twilio.com How to Automate Twilio
WebRun opens Twilio to draft the delay text. - Draft a short delay text for the family with an updated pickup estimate
- Leave the message queued as unsent
- Let dispatch send it with one tap after glancing at the alert
Done when A drafted delay text is ready and queued for every late pickup, none of it sent automatically.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it text the family the delay without dispatch checking first?
No. The delay text is drafted and queued as unsent. Dispatch reviews the Telegram alert and sends the text with one tap, WebRun does not message a family on its own.
How late does a pickup have to be before it gets flagged?
More than 10 minutes past its scheduled pickup window. That threshold catches genuine delays without flagging every small variation in traffic or timing.
Does it prioritize rides going to a fixed time appointment?
Yes. Late pickups tied to a scheduled medical appointment are flagged first in the dispatch alert, since those have the least room for delay.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.