Confirm online reservations and send pre-arrival info
When a new reservation is created in Stora, WebRun reads the reservation details, drafts a personalised confirmation email with pre-arrival information and facility access instructions in Gmail, and posts a Slack note to staff. The confirmation is held in Drafts until a staff member reviews and sends it.
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How do I automatically send reservation confirmations with pre-arrival info to storage prospects?
When a new reservation is created in Stora, WebRun reads the booking details and drafts a personalised confirmation email in Gmail with pre-arrival instructions, facility access hours, and move-in requirements. It posts a Slack note to staff so no reservation is left unconfirmed. Nothing is sent until a staff member approves the draft.
- Every new reservation has a personalised confirmation draft ready within minutes
- Staff are alerted in Slack so no reservation goes unconfirmed
- Pre-arrival details are consistent and reviewed before reaching every prospect
Built for self-storage operators · facility managers · Stora users
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.stora.coin a real browser with your saved login - no setup, no API keys. -
1
Stora - capture new reservation details
stora.co
WebRun opens Stora to capture new reservation details. - Detect the new reservation in Stora and open the booking record
- Capture the prospect's name, contact details, reserved unit size, and move-in date
- Note any deposit amount, reservation expiry window, and required documents for move-in
Done when All reservation details for the prospective tenant are captured and ready to use.
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2
Gmail - draft personalised confirmation with pre-arrival info
gmail.com How to Automate Gmail
WebRun opens Gmail to draft personalised confirmation with pre-arrival info. - Draft a warm, on-brand reservation confirmation addressed to the prospect by name
- Include the reserved unit size, move-in date, facility address, access hours, and what to bring on move-in day
- Mention the reservation expiry window so the prospect knows how long the unit is held
- Leave the draft unsent in Gmail Drafts for staff to review before sending
Done when A complete, personalised confirmation draft is in Gmail Drafts awaiting staff approval.
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3
Slack - notify staff that a confirmation draft is ready
slack.com How to Automate Slack
WebRun opens Slack to notify staff that a confirmation draft is ready. - Post a brief Slack note to the reservations channel confirming a new reservation has been created
- Include the unit size, move-in date, and a reminder to review and send the Gmail draft
- Do not include sensitive tenant contact details in the Slack message
Done when Staff have a Slack prompt to review and send the confirmation draft within the day.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will the confirmation email be sent to the prospect automatically?
No. WebRun drafts the confirmation and leaves it in your Gmail Drafts folder. A staff member must review the pre-arrival details and send it manually.
What pre-arrival information is included in the draft?
The draft includes the reserved unit size, move-in date, facility address, access hours, what to bring on move-in day, and the reservation expiry window. Staff can edit any detail before sending.
What happens if the reservation expires before the confirmation is sent?
WebRun includes the reservation expiry date in the Slack alert, prompting staff to review and send the draft within the hold window so the prospect has time to act.
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