Catch remake lab cases and get the reorder moving
Every morning, WebRun opens XLDent to find restorations flagged for remake, drafts a clear reorder email to the lab in Gmail with the reason and correction needed, and posts a Telegram flag to the team, leaving each reorder unsent for a coordinator to review and send.
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How do I automatically flag and reorder remake lab cases?
WebRun opens XLDent each morning to find restorations flagged for remake, capturing the lab, original case number, and reason. It drafts a clear reorder email to the lab in Gmail and posts a Telegram flag to the team, leaving the reorder unsent for a coordinator to review, so remakes move fast and never quietly stall.
- Remakes are caught and reordered the same morning instead of stalling
- The lab reorder is drafted with the right reason and case number, ready to send
- No reorder reaches the lab without a coordinator approving it
Built for prosthodontists · restorative dental practices · dental lab coordinators · crown and bridge teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.xldent.comin a real browser with your saved login - no setup, no API keys. -
1
XLDent - find cases marked for remake
- Open XLDent and find restorations marked for remake or return, such as poor fit, shade mismatch, or fracture
- Capture the patient, restoration type, lab, original case number, and the stated remake reason
- Skip cases whose remake has already been reordered on an earlier run
Done when Every case flagged for remake is listed with its lab, original case number, and reason.
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2
Gmail - draft the lab reorder
gmail.com How to Automate Gmail
WebRun opens Gmail to draft the remake reorder to the lab. - Draft a clear reorder email to the correct lab referencing the original case number and the correction needed
- Include the shade, fit, or design note the lab needs to get the remake right, without unrelated clinical detail
- Leave the email as a draft for a coordinator to review and send. Never email the lab automatically
Done when A reorder email is drafted for each remake, queued for review.
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3
Telegram - flag the remake to the team
telegram.org How to Automate Telegram
WebRun opens Telegram to flag remake cases to the team. - Post a flag to the lab coordination Telegram group listing each remake, its reason, and the patient waiting
- Highlight remakes tied to an upcoming appointment so they are prioritized
- Note that the reorder email is drafted and waiting for the coordinator to review and send
Done when The team has a Telegram flag for every remake with its reason and any appointment pressure.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send the reorder to the lab on its own?
No. WebRun drafts each reorder email and posts an internal Telegram flag, but leaves the email unsent. A coordinator reviews and sends every reorder, so nothing goes to the lab without approval.
How does it know the reason for the remake?
It reads the remake reason recorded in XLDent, such as poor fit, shade mismatch, or fracture, and includes that in both the Telegram flag and the drafted reorder so the lab can correct it.
What if a remake was already reordered?
It checks XLDent each morning and skips cases whose remake has already been reordered, so no duplicate reorder is drafted for the same restoration.
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