Draft patient outreach the moment a surgery day changes
The moment a scheduled Mohs surgery is moved or cancelled in Nextech, WebRun drafts a clear outreach email explaining the change and the next available options, logs the old date, new date, and reason to a Google Sheet for the front desk, and leaves the message in Gmail for a person to review and send.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I notify patients quickly when a Mohs surgery day changes?
The moment a Mohs surgery is rescheduled or cancelled in Nextech, WebRun drafts a plain language outreach email explaining the change and the next available options, then logs the old date, new date, and reason to a Google Sheet. Every draft waits in Gmail for your front desk to review and send, so no patient is left wondering.
- Patients hear about a schedule change within minutes instead of finding out at check-in
- Every reschedule and cancellation is logged with its reason for later review
- No outreach email leaves the practice without front desk review first
Built for Mohs surgery front desk · dermatology surgical clinics · practice managers · surgical schedulers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.nextech.comin a real browser with your saved login - no setup, no API keys. -
1
Nextech - detect the schedule change
nextech.com How to Automate Nextech
WebRun opens Nextech to detect the schedule change. - Watch the Mohs surgery schedule in Nextech for a case marked rescheduled or cancelled
- Capture the patient, the original date, the new date if one is set, and the reason if noted
- Note whether the change was made by the clinic or requested by the patient
Done when Every schedule change is captured with the old date, new date, and reason.
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2
Gmail - draft the patient outreach
gmail.com How to Automate Gmail
WebRun opens Gmail to draft the patient outreach. - Draft an outreach email explaining the change in plain language and offering the next available options
- Keep the tone apologetic and clear when the clinic initiated the change
- Hold every draft for your front desk to review and send. Do not email a patient automatically
Done when A reviewed outreach draft exists for every patient affected by a schedule change.
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3
Google Sheets - log the change for the front desk
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log the change for the front desk. - Log the patient, old date, new date, reason, and whether outreach was drafted to a running sheet
- Mark each row as sent once the front desk approves and sends the email
Done when The log reflects every schedule change and the status of its outreach.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email the patient about the change without review?
No. Every outreach message is drafted and held in Gmail. Your front desk reviews it and sends it, so nothing reaches a patient automatically.
How fast does the draft appear after a change?
Within a few minutes of the change being logged in Nextech, so your team can reach the patient the same day, not days later.
Does it also offer the patient a new time?
The draft includes next available options where the clinic already has one, but your front desk still confirms the actual new booking with the patient.
Related templates
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