Rebook clients before they drift away
Every morning, WebRun opens MassageBook, finds clients whose last appointment was 3 to 5 weeks ago and have no future booking, drafts a warm rebooking reminder in Gmail for each, and posts you a Slack summary of who was contacted.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically remind massage clients to rebook?
WebRun opens MassageBook every morning, finds clients whose last visit was 3 to 5 weeks ago with no return booking, and drafts a personalised rebooking reminder in Gmail for each one. Your team reviews and approves the drafts before anything reaches a client, keeping your schedule full without manual follow-up.
- Clients due for a return visit are contacted before they book elsewhere
- Therapist schedules stay fuller with less manual outreach
- Every reminder is reviewed before it reaches a client
Built for massage therapists · massage therapy clinics · spa owners · wellness studios
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.massagebook.com/businessin a real browser with your saved login - no setup, no API keys. -
1
MassageBook - find clients due for a return visit
massagebook.com
WebRun opens MassageBook to find clients due for a return visit. - Open MassageBook and navigate to the client list
- Filter for clients whose last appointment was 3 to 5 weeks ago
- Confirm each client has no upcoming booking already scheduled
- Capture the client name, email, service type, and therapist from the record
Done when Every client due for a return visit is listed with their contact and service details.
-
2
Gmail - draft personalised rebooking reminders
gmail.com How to Automate Gmail
WebRun opens Gmail to draft personalised rebooking reminders. - Draft a warm, personalised rebooking reminder for each client, referencing their last service
- Include a direct booking link from MassageBook
- Leave every draft unsent in the Drafts folder for your review before sending
Done when A Gmail draft is ready for every client due for a return visit.
-
3
Slack - report who was queued for outreach
slack.com How to Automate Slack
WebRun opens Slack to report who was queued for outreach. - Post a summary to your team channel listing how many drafts were created
- Flag any clients who are overdue by more than 6 weeks
Done when Your team has today's rebooking queue summary in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send the reminder emails automatically?
No. WebRun drafts every reminder in Gmail and leaves them unsent for your review. Nothing goes to a client until you approve and hit Send.
How does it know which clients to target?
It reads the appointment history in MassageBook and flags anyone whose last visit was 3 to 5 weeks ago with no future booking on file.
Can I adjust the follow-up window?
Yes. Tell WebRun your preferred window (such as 4 to 6 weeks) and it will apply that filter every run.
Related templates
Put this on autopilot.
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