Recover failed membership and package payments before clients churn
Every morning, WebRun opens ClinicSense, finds memberships or packages with a failed payment in the past 24 hours, drafts a polite recovery message in Gmail for each affected client, and posts a Slack alert so your team can act quickly before access is suspended.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically follow up on failed massage membership payments?
WebRun opens ClinicSense every morning, finds memberships and packages with a failed payment in the past 24 hours, and drafts a polite recovery message in Gmail for each client. It posts a Slack alert so your team can prioritise high-value accounts. Every draft waits for your review before reaching the client.
- Failed payments are caught within 24 hours before client access is suspended
- Recovery messages are polite and discreet, protecting the client relationship
- No financial outreach goes to a client without your approval
Built for massage therapy clinics · wellness membership managers · spa owners · holistic health studios
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
clinicsense.com/loginin a real browser with your saved login - no setup, no API keys. -
1
ClinicSense - find failed or declined payments
clinicsense.com
WebRun opens ClinicSense to find failed or declined payments. - Open ClinicSense and navigate to the billing or payments section
- Filter for memberships and packages with a failed or declined payment in the past 24 hours
- Capture the client name, email, amount owed, failure date, and membership tier for each
Done when Every client with a failed payment is listed with the outstanding amount and details.
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2
Gmail - draft polite payment recovery messages
gmail.com How to Automate Gmail
WebRun opens Gmail to draft polite payment recovery messages. - Draft a polite, discreet payment recovery message for each client noting the failed charge and how to update their payment method
- Keep the tone helpful rather than confrontational
- Leave all drafts unsent in Gmail for your review before sending
Done when A Gmail draft is ready for every client with a failed payment.
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3
Slack - alert the team to outstanding balances
slack.com How to Automate Slack
WebRun opens Slack to alert the team to outstanding balances. - Post a Slack alert listing each failed payment, the client name, the amount, and the membership tier
- Flag payments that have been outstanding for more than 48 hours as high priority
Done when Your team has today's failed payment summary in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email the client about the failed payment automatically?
No. Every recovery message is drafted in Gmail and held unsent. You review and approve each one before it reaches the client.
Will it retry the charge or update payment details?
No. WebRun only drafts the outreach message and alerts your team. Updating payment details or retrying the charge is done by your team through ClinicSense.
What if the payment was recovered before the draft is sent?
It reads live billing status from ClinicSense each morning, so clients whose payment has since cleared are removed from the next run automatically.
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