Remind clients to use their package credits before they expire
Every morning, WebRun opens MassageBook, finds clients with package credits expiring within the next 14 days, drafts a personalised reminder in Gmail for each, and posts a Slack summary so your team knows who is at risk of losing unused credits.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I remind massage clients about expiring package credits?
WebRun opens MassageBook every morning, finds clients with package credits expiring within 14 days, and drafts a personalised reminder in Gmail for each one. It posts a Slack summary so your team can prioritise outreach. Every draft waits for your approval before going out, ensuring no client is surprised by an expiry.
- Clients rebook before their credits lapse, reducing goodwill complaints
- Package revenue is realised rather than refunded or disputed
- Every reminder is personalised and reviewed before reaching the client
Built for massage therapy clinics · spa managers · wellness studios · massage therapists selling packages
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.massagebook.com/businessin a real browser with your saved login - no setup, no API keys. -
1
MassageBook - find clients with expiring package credits
massagebook.com
WebRun opens MassageBook to find clients with expiring package credits. - Open MassageBook and navigate to the packages section
- Filter for active packages with remaining credits expiring within the next 14 days
- Capture the client name, email, number of remaining credits, and expiry date for each
Done when Every client with expiring credits is listed with their package details.
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2
Gmail - draft use-it-or-lose-it reminders
gmail.com How to Automate Gmail
WebRun opens Gmail to draft use-it-or-lose-it reminders. - Draft a friendly reminder for each client, noting how many credits remain and when they expire
- Include a direct booking link so the client can schedule in one click
- Leave all drafts unsent in Gmail for your review before sending
Done when A Gmail draft is queued for every client at risk of losing package credits.
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3
Slack - report at-risk clients to the team
slack.com How to Automate Slack
WebRun opens Slack to report at-risk clients to the team. - Post a Slack summary listing clients with expiring credits, their remaining balance, and expiry dates
- Flag clients with credits expiring in fewer than 7 days as high priority
Done when Your team has today's expiring-credit summary in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send reminders to clients automatically?
No. Every reminder is drafted in Gmail and held unsent. You review and approve each message before it reaches the client.
How far in advance does it flag expiring credits?
By default it flags credits expiring within 14 days. You can change that window to 7, 21, or 30 days to match your package policy.
What if a client already booked their remaining credits?
It reads the live credit balance from MassageBook on every run, so clients who have already used or scheduled their remaining credits are skipped automatically.
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