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For LTL shippers, freight brokers & 3PLs

Chase missing proof of delivery on LTL shipments

Every morning, WebRun opens SMC3, finds delivered LTL shipments still missing a signed proof of delivery, drafts a carrier follow-up email for each, and logs the open chase list to Google Sheets for your billing team to review.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
Every day at 7:30 AM WebRun
1 SMC3 identify shipments missing POD
2 Gmail draft follow-up requests to carriers
3 Google Sheets log open POD chase list
Run a sample
In short

How do I automatically chase missing proof of delivery on LTL shipments?

WebRun opens SMC3 every morning to find delivered LTL shipments still missing a signed proof of delivery, drafts a carrier follow-up email for each in Gmail, and updates a Google Sheets log with days outstanding so your billing team can review and send the requests before invoices are held up.

  • No delivered LTL shipment sits unbilled due to a missing POD
  • Billing team gets a reviewed chase list every morning instead of hunting for documents
  • Carrier emails are pre-drafted and ready to send in one click

Built for LTL shippers · freight brokers · 3PLs · billing teams

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens www.smc3.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    SMC3 - identify shipments missing POD
    smc3.com How to Automate SMC3
    WebRun in SMC3: identify shipments missing POD
    WebRun opens SMC3 to identify shipments missing POD.
    • Open SMC3 and filter to delivered LTL shipments from the past 14 days
    • Identify shipments with no signed POD on file
    • Capture the PRO number, carrier name, delivery date, and consignee for each

    Done when Every delivered shipment missing a POD is listed with its carrier and delivery details.

  3. 2
    Gmail - draft follow-up requests to carriers
    gmail.com How to Automate Gmail
    WebRun in Gmail: draft follow-up requests to carriers
    WebRun opens Gmail to draft follow-up requests to carriers.
    • Draft a professional POD request email to each carrier referencing the PRO number and delivery date
    • Leave all drafts unsent in Gmail for your billing team to review and send
    • Never send any email without human approval

    Done when A draft POD request email is queued in Gmail for every missing document.

  4. 3
    Google Sheets - log open POD chase list
    google.com How to Automate Google Sheets
    WebRun in Google Sheets: log open POD chase list
    WebRun opens Google Sheets to log open POD chase list.
    • Open the POD chase log in Google Sheets
    • Append each missing POD with PRO number, carrier, days outstanding, and draft status
    • Flag any shipments outstanding more than 5 business days

    Done when The chase log is updated and aged shipments are flagged for escalation.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
www.smc3.com
ScheduleRuns automatically on this cadence
Every day at 7:30 AM
DeliveryHow each run's result reaches you
POD chase log · Google Sheets
OutputWhat each run produces - A Google Sheets log of every LTL shipment missing a POD, with draft carrier emails ready in Gmail for billing team review.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it send the carrier emails automatically?

No. WebRun drafts every POD request in Gmail and leaves them unsent for your billing team to review. Nothing goes to a carrier without a human approving it first.

How far back does it look for missing PODs?

By default it checks delivered shipments from the past 14 days in SMC3. You can adjust the lookback window to match your billing cycle.

What if the POD arrives after a chase email is drafted?

Each run checks SMC3 for current POD status, so any shipment that now has a POD on file is automatically skipped and removed from the open chase list.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.