Track every LTL cargo claim from filing to settlement
Every Monday, WebRun reviews open LTL cargo claims in your Google Sheets claims register, checks SMC3 for updated carrier acknowledgment and transit data tied to each claim, logs status changes, and posts a claims summary to Slack so your team knows exactly where every open claim stands.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I track LTL cargo claims from filing to settlement automatically?
WebRun reviews your open LTL cargo claims register in Google Sheets every Monday, pulls the relevant carrier transit records and exception codes from SMC3 to strengthen each claim's documentation, and posts a ranked Slack summary showing every open claim by age so your team always knows which claims need escalation and which are approaching filing deadlines.
- Every open cargo claim is visible in one weekly Slack summary instead of spread across spreadsheets
- Claims approaching the 9-month filing limit are flagged before the deadline passes
- SMC3 transit exception data is surfaced alongside each claim to support carrier negotiations
Built for LTL shippers · freight brokers · 3PLs · logistics claims teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
docs.google.com/spreadsheetsin a real browser with your saved login - no setup, no API keys. -
1
Google Sheets - review open cargo claims register
google.com How to Automate Google Sheets
WebRun opens Google Sheets to review open cargo claims register. - Open the cargo claims register in Google Sheets
- Filter to all open claims and note claim number, carrier, PRO number, claimed amount, and filing date
- Calculate days outstanding for each open claim
Done when Every open cargo claim is listed with its age and current status.
-
2
SMC3 - check carrier data and transit records for each claim
smc3.com How to Automate SMC3
WebRun opens SMC3 to check carrier data and transit records for each claim. - Look up the PRO number for each open claim in SMC3
- Pull the delivery record, exception codes, and transit history relevant to each claim
- Flag any claim where the SMC3 record shows a carrier-acknowledged exception that supports the claim
Done when Each open claim is matched to its SMC3 transit record and supporting exception data.
-
3
Slack - post weekly claim status summary
slack.com How to Automate Slack
WebRun opens Slack to post weekly claim status summary. - Post a weekly cargo claim status summary to the logistics Slack channel
- Lead with claims outstanding more than 30 days and flag any approaching the 9-month filing limit
- Include total claimed value and number of open claims in the summary header
Done when The team has a weekly Slack summary of every open cargo claim with age and carrier exception data.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it file or submit claims to carriers automatically?
No. WebRun tracks existing claims and surfaces status information. Filing a new claim or submitting documents to a carrier requires human review and approval.
How does it identify claims approaching the filing deadline?
It calculates days since the delivery date for each open claim and flags any approaching the 9-month statutory limit for LTL cargo claims under the Carmack Amendment.
Can it track partial settlements or carrier acknowledgments?
Yes. You record settlement amounts and carrier acknowledgment status in the Google Sheets register and WebRun reflects those updates in the next weekly Slack summary.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.