Track every cargo claim from first notice to resolution
Every Monday, WebRun reviews open cargo claims associated with oversize moves in ProMiles, checks each claim's status and regulatory response deadlines in the Google Sheets claims register, and posts a prioritized digest to Slack so your claims team knows which cases need action this week.
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How do I automatically track cargo claim status and regulatory deadlines for heavy haul moves?
WebRun reviews open cargo claims linked to oversize moves in ProMiles every Monday, checks each claim's status and upcoming regulatory deadlines in your Google Sheets claims register, and posts a prioritized digest to Slack so your claims team knows exactly which cases need action this week and which deadlines are approaching.
- No cargo claim misses a regulatory acknowledgment or response deadline
- Claims team sees a prioritized action list every Monday
- Move details and claim records linked automatically for faster resolution
Built for heavy haul carriers · freight claims teams · transport risk managers · oversize logistics coordinators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.promiles.com/permit-managerin a real browser with your saved login - no setup, no API keys. -
1
ProMiles - identify oversize moves with open cargo claims
promiles.com How to Automate ProMiles
WebRun opens ProMiles to identify oversize moves with open cargo claims. - Open ProMiles and navigate to the completed moves section
- Identify any moves with a cargo claim event recorded or flagged
- Capture the move ID, load description, claim date, and incident details for each
Done when All moves with associated cargo claims are identified with their incident details.
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2
Google Sheets - check claim status and upcoming response deadlines
google.com How to Automate Google Sheets
WebRun opens Google Sheets to check claim status and upcoming response deadlines. - Open the cargo claims register sheet
- For each open claim, check the current status, last update date, and next regulatory deadline
- Flag any claim where the acknowledgment or resolution deadline falls within the next 7 days
- Update the last-checked date for each claim reviewed
Done when All open claims are reviewed and those with upcoming deadlines are flagged in the register.
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3
Slack - post weekly claims digest to the team
slack.com How to Automate Slack
WebRun opens Slack to post weekly claims digest to the team. - Post a weekly claims digest to the Slack claims channel
- Lead with claims whose deadlines fall within the next 7 days, sorted by days remaining
- Follow with a summary of all other open claims and their current status
Done when The claims team has this week's prioritized claims status in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it submit any claim documents or responses on my behalf?
No. WebRun only reads claim data and posts status updates internally. All claim submissions, acknowledgments, and responses are prepared and sent by your claims team.
Where do I maintain the cargo claims register?
You keep the master claims register in Google Sheets. WebRun reads from it each Monday and updates the last-checked date. Your team adds new claims and updates statuses directly in the sheet as cases progress.
What regulatory deadlines does it track?
It tracks the deadlines you record in the claims register, such as the carrier's statutory acknowledgment window and the resolution deadline under the Carmack Amendment or your contractual claim terms. You control what goes in the register.
Related templates
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