Earn more reviews by asking every customer right after delivery
Every morning, WebRun opens STORIS, finds deliveries marked complete in the last 48 hours, drafts a friendly review request email for each customer, and queues the drafts in Gmail for staff to review and send while the delivery experience is still fresh.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically request reviews from customers after furniture delivery?
Each morning, WebRun opens STORIS, finds every furniture delivery completed in the last 48 hours, and drafts a friendly review request email in Gmail for each customer, naming the items they received and linking to the store's preferred review platform. Staff review the drafts in Slack and send them while the delivery experience is still fresh.
- Every completed delivery triggers a timely review request draft
- Staff can pause or discard drafts for deliveries with outstanding issues
- Review volume grows without adding manual outreach work
Built for furniture retailers · customer experience teams · furniture store managers · marketing teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.storis.comin a real browser with your saved login - no setup, no API keys. -
1
STORIS - find deliveries completed in the last 48 hours
storis.com How to Automate STORIS
WebRun opens STORIS to find deliveries completed in the last 48 hours. - Open STORIS and navigate to the Delivery or Order Fulfillment module
- Filter to orders with a delivery status marked complete in the last 48 hours
- Capture the customer name, email, delivery date, and the items delivered for each order
Done when Every delivery completed in the last 48 hours is listed with the customer and item details.
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2
Gmail - draft review request emails
gmail.com How to Automate Gmail
WebRun opens Gmail to draft review request emails. - Draft a friendly, concise review request email for each customer, mentioning the items they received
- Include a direct link to the store's preferred review platform such as Google or Yelp
- Save each email as a draft in Gmail but leave it unsent pending staff review
Done when One draft review request per completed delivery is saved in Gmail and ready for staff review.
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3
Slack - notify staff of drafts ready to send
slack.com How to Automate Slack
WebRun opens Slack to notify staff of drafts ready to send. - Post a daily summary to the customer experience Slack channel listing the number of review request drafts awaiting approval
- Include the customer name and delivery date for each so staff can prioritize
Done when Staff have a Slack prompt listing review request drafts to review and send today.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send review request emails to customers automatically?
No. Every review request is saved as a Gmail draft and listed in Slack for staff to review. A team member approves and sends each one, so no email goes out without human sign-off.
Which review platform does it link to?
You specify your preferred platform, such as Google, Yelp, or Houzz, during setup. WebRun includes the direct review link in every draft so customers can leave feedback in one click.
What if the delivery had an issue and the customer should not be asked for a review?
Staff review every draft before sending. If a delivery had a problem, the team member can delete or hold that draft so the customer is not prompted until the issue is resolved.
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