Revive quotes that went quiet and bring customers back to buy
Every Monday, WebRun opens MicroD and STORIS, finds open quotes with no activity in 7 or more days, drafts a warm, personalized follow-up email for each customer referencing their quote, and queues the drafts in Gmail for the assigned sales associate to review and send.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically follow up on abandoned furniture quotes?
Every Monday, WebRun opens MicroD and STORIS, finds open quotes with no activity in 7 or more days, and drafts a warm, personalized follow-up email in Gmail for each customer. Sales associates receive a Slack summary of stale quotes with drafts ready to review, helping them re-engage customers before the opportunity fades.
- No open quote goes more than a week without a follow-up touchpoint
- Associates start Monday with a ready-to-send list of stale quote drafts
- Quotes closed or purchased are automatically excluded from future runs
Built for furniture retailers · furniture sales associates · store managers · design consultants
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.microd.comin a real browser with your saved login - no setup, no API keys. -
1
MicroD - find stale open room quotes
microd.com
WebRun opens MicroD to find stale open room quotes. - Open MicroD and navigate to open room plans or design quotes
- Filter to quotes with no customer activity or update in the last 7 days
- Capture the customer name, email, room type, items in the quote, and the sales associate assigned
Done when Every stale MicroD quote with no recent activity is listed with its customer and quote details.
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2
STORIS - find stale open sales quotes
storis.com How to Automate STORIS
WebRun opens STORIS to find stale open sales quotes. - Open STORIS and navigate to the open quotes or sales orders report
- Filter to open quotes with no update or activity in the last 7 days
- Capture the customer name, email, quote number, quoted items, and assigned associate
Done when Every stale STORIS quote with no recent activity is listed with its details.
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3
Gmail - draft personalized follow-up emails
gmail.com How to Automate Gmail
WebRun opens Gmail to draft personalized follow-up emails. - Draft a warm, low-pressure follow-up email for each customer, mentioning the room or items in their quote
- Invite them to come back in, ask a question, or let the associate know if their plans changed
- Save each email as a draft in Gmail addressed to the customer but leave it unsent for the associate's review
Done when One draft follow-up email per stale quote is saved in Gmail and ready for associate review.
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4
Slack - alert sales staff to follow-up drafts
slack.com How to Automate Slack
WebRun opens Slack to alert sales staff to follow-up drafts. - Post a Monday morning summary to the sales Slack channel listing each stale quote, the customer name, and the assigned associate
- Note the number of days since the last activity on each quote
Done when Sales staff have a Monday Slack list of stale quotes with follow-up drafts ready to review.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it reach out to customers automatically?
No. Every follow-up email is saved as a Gmail draft and listed in Slack for the assigned associate. The associate reviews and decides whether to send before any message reaches the customer.
How does it decide a quote is stale?
By default, a quote with no update or customer activity in 7 or more days is considered stale. You can adjust this threshold in your WebRun settings to match your store's sales cycle.
What if a customer has already purchased or said they are not interested?
Associates review every draft before sending. If a customer has moved on, the associate can discard the draft or close the quote in MicroD or STORIS so it does not appear in future runs.
Related templates
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