Win back members before they are gone for good
Every Monday, WebRun opens Zen Planner, finds active members who have not attended in the last 30 days, drafts a warm win-back message to each in Gmail, leaves every draft unsent for your team, and posts a Slack list of who has gone quiet, longest absence first.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I win back gym members who stopped showing up?
Every Monday, WebRun opens Zen Planner, runs the attendance report, and finds active members who have not checked in for 30 days. It drafts a warm win-back message to each one in Gmail, leaves the drafts unsent for your team, and posts a Slack list ordered by longest absence, so quiet members get a nudge before they cancel.
- Quiet members surface every week, long before they cancel
- Each win-back note is drafted and waiting, so your team just reviews and sends
- At-risk members get a personal nudge instead of slipping away
Built for gym owners · studio managers · functional fitness gyms · membership coordinators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
studio.zenplanner.comin a real browser with your saved login - no setup, no API keys. -
1
Zen Planner - find members who went quiet
zenplanner.com
WebRun opens Zen Planner to find members who have gone quiet. - Open Zen Planner and run an attendance report for active members
- Find members with an active membership but no check-in in the last 30 days
- Capture the member, their last visit date, and their membership type
Done when Every active member who has gone quiet has been listed with their last visit date.
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2
Gmail - draft win-back messages
gmail.com How to Automate Gmail
WebRun drafts a win-back message for each quiet member and leaves it unsent. - Draft a warm, no-pressure win-back message to each quiet member in your gym's voice
- Acknowledge it has been a while and invite them back to a class that suits them
- Save every message as a draft and leave it unsent for your team to review
Done when A win-back draft sits ready in Gmail for every quiet member.
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3
Slack - report who has gone quiet
slack.com How to Automate Slack
WebRun posts the week's win-back list to Slack. - Post your team a list of members who have gone quiet with their last visit date
- Put the longest absences first so the highest-risk members get attention
- Note that the win-back drafts are waiting in Gmail for review
Done when Your team has this week's win-back list in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it message lapsed members on its own?
No. WebRun only drafts each win-back message in Gmail and leaves it unsent. Your team reads every draft and clicks send, so no member hears from you without a person approving the message first.
How does it decide who has lapsed?
It runs the attendance report in Zen Planner each week and flags members who still hold an active membership but have not checked in for 30 days. You can widen or tighten that window to match how your gym defines at-risk.
Will it cancel anyone or change their membership?
No. WebRun only reads attendance and drafts a friendly note. It never cancels, refunds, or edits a membership. Any change to a member's plan stays with your team inside Zen Planner.
Related templates
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