Remind members to use class credits before they expire
Every morning, WebRun opens WellnessLiving, finds session passes with unused credits expiring in the next two weeks, drafts a friendly use-it reminder to each member in Gmail, leaves every draft unsent for the front desk, and posts your team a Slack list of who still has credits to burn.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I remind members to use class credits before they expire?
Every morning, WebRun opens WellnessLiving, reviews active session passes, and finds ones with unused credits expiring in the next two weeks. It drafts a friendly use-it reminder to each member in Gmail naming their remaining credits and expiry date, leaves the drafts unsent for the front desk, and posts your team a Slack list, soonest expiry first.
- Expiring credits surface every morning while members can still use them
- Each reminder is drafted and waiting, so the front desk just reviews and sends
- Fewer paid credits quietly expire unused and unhappy
Built for studio managers · yoga and pilates studios · wellness studios · front desk teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.wellnessliving.comin a real browser with your saved login - no setup, no API keys. -
1
WellnessLiving - find credits about to expire
wellnessliving.com
WebRun opens WellnessLiving to find class credits about to expire. - Open WellnessLiving and review clients with active session passes on their Passes and Memberships page
- Find passes with unused visits and an expiry date in the next two weeks
- Capture the member, the pass, the credits remaining, and the expiry date
Done when Every session pass expiring soon with unused credits has been listed.
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2
Gmail - draft use-it reminders
gmail.com How to Automate Gmail
WebRun drafts a use-it reminder for each expiring pass and leaves it unsent. - Draft a friendly reminder to each member naming their remaining credits and the expiry date
- Add a line inviting them to book a class before the pass expires
- Save every message as a draft and leave it unsent for the front desk to review
Done when A use-it reminder draft is ready in Gmail for every expiring pass.
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3
Slack - report whose credits are at risk
slack.com How to Automate Slack
WebRun posts the day's at-risk credits list to Slack. - Post your team a list of members with credits expiring soon and how many remain
- Put the nearest expiry dates first so the front desk can prompt them in person too
- Note that the reminder drafts are waiting in Gmail for review
Done when Your team has today's at-risk credits list in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email members on its own?
No. WebRun only drafts each use-it reminder in Gmail and leaves it unsent. Your front desk reads every message and clicks send, so nothing reaches a member without a person approving it first.
How does it know which credits are expiring?
It reads each client's session passes in WellnessLiving every morning, where each pass shows the visits remaining and an expiry date. It flags passes that still have unused credits and expire in the next two weeks.
Does it extend or change anyone's pass?
No. WebRun only reads pass balances and drafts a reminder. It never extends, renews, or edits a pass. Any change to a member's credits stays with your team inside WellnessLiving.
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