All templates
For support teams, small business owners & privacy-conscious teams

Never leave a Tuta email unanswered for days

Every afternoon, WebRun opens Tuta, finds inbound messages that have gone past your reply window with no answer, records each one in Airtable with the sender and how long it has waited, and posts the overdue list to your Microsoft Teams channel.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
Every day at 2:00 PM WebRun
1 Tuta find unanswered messages
2 Airtable track each one by age
3 Microsoft Teams post the overdue list
Run a sample
In short

How do I make sure no email goes unanswered for too long?

WebRun checks your Tuta inbox every afternoon for messages that have passed your reply window with no answer. It records each one in Airtable with the sender and hours waiting, closes rows once a reply lands, and posts the overdue list to Microsoft Teams with the worst delays first.

  • No inbound message quietly ages past the reply window
  • Escalations sit at the top of the daily Teams list
  • Answered threads close themselves from live inbox state

Built for support teams · small business owners · privacy-conscious teams · operations managers

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens app.tuta.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Tuta - find unanswered messages
    tuta.com
    WebRun in Tuta: find unanswered messages
    WebRun opens Tuta to find unanswered messages.
    • Sign into Tuta and open the shared or team inbox
    • Walk the messages received inside your lookback window and check each thread for a reply from your side
    • Capture the sender, the subject, the arrival time, and how many hours it has waited for anything still unanswered
    • Skip newsletters, notifications, and anything in the folders you have excluded

    Done when Every inbound message past the reply window is listed with its sender, subject, and waiting time.

  3. 2
    Airtable - track each one by age
    airtable.com How to Automate Airtable
    WebRun in Airtable: track each one by age
    WebRun opens Airtable to track each one by age.
    • Open the inbox tracker base in Airtable
    • Create a row for each newly overdue message and update the waiting time on rows already open
    • Close any row whose thread now shows a reply in Tuta
    • Mark anything past twice the reply window as escalated

    Done when Airtable shows every open unanswered message with a current waiting time, and answered ones are closed.

  4. 3
    Microsoft Teams - post the overdue list
    microsoft.com How to Automate Microsoft Teams
    WebRun in Microsoft Teams: post the overdue list
    WebRun opens Microsoft Teams to post the overdue list.
    • Post today's overdue list to the team channel
    • Put escalated messages first with the sender, subject, and hours waiting
    • Add a one-line count of how many were cleared since the previous run so progress is visible

    Done when The channel has today's overdue list with escalations at the top.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
app.tuta.com
ScheduleRuns automatically on this cadence
Every day at 2:00 PM
DeliveryHow each run's result reaches you
Overdue reply list · Microsoft Teams
OutputWhat each run produces - A daily list of Tuta messages waiting on a reply, with sender, subject, and hours waiting, plus a count of what was cleared since the last run.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it reply to my email for me?

No. WebRun only reads which threads are still unanswered and reports them. It never sends, never replies, and never deletes a message. Writing the answer stays with your team.

Can it ignore newsletters and notifications?

Yes. Tell it which senders, labels, or folders to exclude and it skips them, so the overdue list only contains messages a person actually needs to answer.

What happens when someone finally replies?

The next run reads the live thread in Tuta, sees your reply, and closes the Airtable row, so the Teams list only ever shows what is still waiting.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.