Chase client feedback after every booking
Every morning, WebRun opens Syngency, finds bookings marked complete in the last 2 days that have not had a feedback request sent, drafts a short, personal email in Gmail asking the client how the shoot or job went, and posts a Telegram note to your team of who was asked and who is still waiting to reply.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I follow up with clients for feedback after every booking?
Every morning, WebRun checks Syngency for bookings completed in the last two days with no feedback request sent, drafts a short Gmail email asking the client how the job went, and leaves it unsent for review. It posts your team a Telegram note of who was asked and who is still pending a reply, so no booking goes unchecked.
- Every completed booking gets a feedback request within a day or two
- Replies still pending are tracked instead of forgotten
- Requests always go out personalized, only after your agent's review
Built for talent agencies · modeling agencies · client services teams · agency account managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.syngency.comin a real browser with your saved login - no setup, no API keys. -
1
Syngency - find recently completed bookings
syngency.com How to Automate Syngency
WebRun opens Syngency to find recently completed bookings. - Open Syngency and pull bookings marked complete in the last 2 days
- Filter to those with no feedback request logged yet
- Capture the client, talent, and job for each
Done when Every recently completed booking without a feedback request is listed.
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2
Gmail - draft the feedback request
gmail.com How to Automate Gmail
WebRun opens Gmail to draft the feedback request. - Draft a short, personal email asking the client for feedback on the shoot or job
- Reference the talent and job by name
- Save every email as a draft. Leave it unsent for the agent to review
Done when A feedback request draft is waiting in Gmail for every eligible booking.
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3
Telegram - track who was asked
telegram.org How to Automate Telegram
WebRun opens Telegram to track who was asked. - Post a note of which clients were asked for feedback today
- Track which requests from prior days are still awaiting a reply
- Flag any client who has not responded after 7 days
Done when Your team has today's feedback request status in Telegram.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email clients without me?
No. WebRun only drafts the feedback request in Gmail and leaves it unsent. Your agent reviews and sends it, so every client hears from a real person.
How does it avoid asking the same client twice?
It checks Syngency for a feedback request already logged against the booking, so a job that was already asked about is skipped automatically.
What happens if a client never replies?
It keeps tracking the request and flags it in Telegram after 7 days with no reply, so it does not just disappear from view.
Related templates
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