Remind guests about upcoming balance payments before their stay
Every morning, WebRun opens Hostaway, finds reservations with a balance due in the next seven days, drafts a polite reminder email for each guest in Gmail for your review, and updates a Google Sheets log so you know who has been reminded and who has paid.
- No credit card
- Under $0.01 per run
- Cancel anytime
How can I automatically remind vacation rental guests about upcoming balance payments?
Every morning, WebRun opens Hostaway, finds every reservation with a balance due within the next seven days, and drafts a polite payment reminder for each guest in Gmail for your review. Guests who have already paid are skipped, and a Google Sheets log tracks who has been reminded and what is still outstanding.
- No balance due date is missed because a reminder was never sent
- Guests pay on time more often when reminded days before the deadline
- You always know who has paid and who still owes from the Sheets log
Built for vacation rental managers · short-term rental property managers · Airbnb and Vrbo hosts · property management companies
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
dashboard.hostaway.comin a real browser with your saved login - no setup, no API keys. -
1
Hostaway - find reservations with balance due soon
hostaway.com
WebRun opens Hostaway to find reservations with balance due soon. - Open Hostaway and filter reservations to those with a balance due in the next 7 days
- Capture guest name, email, amount owed, due date, and property name for each
- Skip guests who have already paid their full balance
Done when Every reservation with an outstanding balance due this week is listed with its details.
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2
Gmail - draft balance reminder for each guest
gmail.com How to Automate Gmail
WebRun opens Gmail to draft balance reminder for each guest. - Draft a polite, on-brand payment reminder for each guest, naming the amount due and the deadline
- Include your preferred payment link or instructions
- Leave each draft unsent for your review before it goes to the guest
Done when A ready-to-send reminder draft exists in Gmail for every guest with a balance due.
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3
Google Sheets - log reminder status and payment state
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log reminder status and payment state. - Append a row for each reminded guest with name, property, amount owed, due date, and draft status
- Flag any guest whose balance has been outstanding for more than 3 days for priority follow-up
Done when The balance log is updated with today's reminders and any overdue flags.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send payment reminders to guests without my approval?
No. WebRun drafts each reminder in Gmail and leaves it unsent. You review and send, so no guest receives a payment request without your approval.
What if a guest has already paid by the time the reminder is drafted?
WebRun reads the live balance status in Hostaway each morning, so guests who have already paid their full balance are skipped automatically.
Can I set how many days in advance reminders are drafted?
Yes. Tell WebRun your preferred lead time when you set it up, and it will only flag reservations within that window each morning.
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