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For cafe owners, marketing minded cafe operators & loyalty program managers

Draft win-back messages for lapsed guests

Every Monday, WebRun finds guests in Poster who haven't visited in 45 days, drafts a personalized win-back message in Gmail for each, and pings Telegram to let you know the drafts are ready for review.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
Every Monday at 10:30 AM WebRun
1 Poster find guests who haven't visited
2 Gmail draft the win-back message
3 Telegram notify the drafts are ready
Run a sample
In short

How do I win back lapsed cafe guests automatically?

Every Monday, WebRun finds guests in Poster who haven't visited in over 45 days and drafts a personalized win-back message for each in Gmail, left unsent. It pings you in Telegram once the batch is ready, so you choose exactly who gets a message and what it says.

  • Lapsed guests get a personalized draft instead of a generic blast
  • You approve every message before it sends, every time
  • Guests past 45 days without a visit are never missed

Built for cafe owners · marketing minded cafe operators · loyalty program managers · coffee shop owners

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens joinposter.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Poster - find guests who haven't visited
    joinposter.com How to Automate Poster
    WebRun in Poster: find guests who haven't visited
    WebRun opens Poster to find guests who haven't visited.
    • Open Poster's Clients and pull guest visit history
    • Find every guest whose last visit was more than 45 days ago
    • Note each guest's usual order and favorite items

    Done when Every lapsed guest has been identified with their last visit date.

  3. 2
    Gmail - draft the win-back message
    gmail.com How to Automate Gmail
    WebRun in Gmail: draft the win-back message
    WebRun opens Gmail to draft the win-back message.
    • Draft a personalized win-back message for each lapsed guest, mentioning a favorite item
    • Include a simple reason to come back this week
    • Save every message as a draft. Do not send any of them

    Done when A draft win-back message exists for every lapsed guest, unsent.

  4. 3
    Telegram - notify the drafts are ready
    telegram.org How to Automate Telegram
    WebRun in Telegram: notify the drafts are ready
    WebRun opens Telegram to notify the drafts are ready.
    • Message you once the batch of drafts is ready
    • Note how many guests are in this week's batch
    • Remind you to review each draft in Gmail before sending

    Done when You've been notified that this week's win-back drafts are ready for review.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
joinposter.com
ScheduleRuns automatically on this cadence
Every Monday at 10:30 AM
DeliveryHow each run's result reaches you
Win-back draft queue · Telegram
OutputWhat each run produces - A personalized win-back email drafted in Gmail for each lapsed guest, left unsent for review.
Draft
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it email guests without me checking first?

No. Every win-back message is drafted in Gmail and left unsent. WebRun pings you in Telegram once a batch is ready, and you choose what to send.

How does it decide who's lapsed?

It reads each guest's last visit date from Poster's guest records and flags anyone past the number of days you set, 45 by default.

Can I edit the drafts before sending?

Yes. Each draft sits in Gmail exactly like one you wrote yourself, so you can edit, personalize, or delete it before anything goes out.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.