Catch and dispute chargeback mismatches before they cost you
Every night, WebRun opens rfxcel to pull the day's shipped transactions, compares them line by line against the chargeback claims submitted in Model N, flags any price or quantity mismatch, and drafts a dispute inquiry to the manufacturer's chargeback team in Outlook for your review.
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- Under $0.01 per run
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How do I catch and dispute pharmaceutical chargeback mismatches?
WebRun compares your shipped transactions in rfxcel against the chargeback claims submitted in Model N every night, flags any line where the price or quantity does not match, and drafts a dispute inquiry to the manufacturer's chargeback team in Outlook for your review. Mismatches get caught the night they ship instead of surfacing at a quarterly audit.
- Chargeback mismatches are caught the night they ship, not at quarterly audit
- Every dispute inquiry is drafted and ready, never sent without review
- Contract pricing gaps are documented with the shipment reference attached
Built for pharmaceutical wholesalers · drug distributors · trade relations teams · chargeback analysts
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.rfxcel.comin a real browser with your saved login - no setup, no API keys. -
1
rfxcel - pull the day's shipped transactions
rfxcel.com How to Automate rfxcel
WebRun opens rfxcel to pull the day's shipped transactions. - Open rfxcel and pull the day's completed shipments to below-WAC contract accounts
- Capture the contract price, quantity, and account for each line
- Match each shipment to its expected chargeback claim
Done when Every below-WAC shipment from the day is captured with its expected chargeback details.
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2
Model N - compare against submitted chargeback claims
modeln.com
WebRun opens Model N to compare against submitted chargeback claims. - Look up the submitted chargeback claim for each shipment in Model N
- Compare the claimed price and quantity against what was actually shipped
- Flag any line where the claim does not match the shipment
Done when Every shipment has been checked against its claim and mismatches are flagged.
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3
Outlook - draft the dispute inquiry
microsoft.com How to Automate Outlook
WebRun opens Outlook to draft the dispute inquiry. - Draft a dispute inquiry to the manufacturer's chargeback team for each mismatch
- Include the shipment reference, contract price, and the claimed amount side by side
- Leave every draft unsent in Outlook for your review
Done when A dispute draft is ready for every mismatch found, none sent without your review.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send the dispute to the manufacturer on its own?
No. WebRun drafts every dispute inquiry and leaves it unsent in Outlook. You review the numbers and send it yourself.
What counts as a chargeback mismatch?
Any shipment where the price or quantity on the submitted Model N claim does not match what rfxcel shows was actually shipped at the contract price.
How much margin does this catch?
It depends on your contract mix, but every mismatch it flags is a claim paying less than your contract price, checked the same night the shipment goes out instead of during a quarterly audit.
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