Turn completed pest services into five-star reviews
Each afternoon, WebRun opens FieldRoutes, finds every service completed that day, drafts a review request email via Gmail and an optional SMS via Twilio for each customer, and posts your ops team a Slack confirmation so they can approve outreach before it goes out.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically ask pest control customers for reviews after each service?
WebRun opens FieldRoutes each afternoon, finds every service completed that day, and drafts a personalized review request via Gmail and Twilio for each eligible customer. Your ops team reviews and approves every draft before it is sent. Customers with recent requests or open complaints are skipped automatically to protect your reputation.
- Every completed service gets a review request draft the same afternoon
- Customers with recent requests or open complaints are never contacted
- Review outreach is always reviewed by a team member before reaching customers
Built for pest control companies · residential pest control operators · pest control office managers · field service reputation teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.fieldroutes.comin a real browser with your saved login - no setup, no API keys. -
1
FieldRoutes - find today's completed services
fieldroutes.com
WebRun opens FieldRoutes to find today's completed services. - Open FieldRoutes and filter today's appointments to a status of Completed
- Capture customer name, service type, technician assigned, and contact details
- Exclude any customer who received a review request in the last 90 days
- Exclude any account with an unresolved complaint or open service issue
Done when Every eligible completed service is listed with customer details.
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2
Gmail - draft review request email per customer
gmail.com How to Automate Gmail
WebRun opens Gmail to draft review request email per customer. - Draft a short, friendly review request email for each eligible customer
- Include a direct link to your Google Business or preferred review platform
- Mention the technician's name to personalize the message
- Save as a Gmail draft for ops team review, do not send automatically
Done when Review request email drafts are saved in Gmail for every eligible completed service.
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3
Twilio - draft review request SMS per customer
twilio.com How to Automate Twilio
WebRun opens Twilio to draft review request SMS per customer. - Draft a brief SMS review request for each eligible customer with the review link
- Queue the SMS for human approval before delivery
Done when SMS review request drafts are queued in Twilio for every eligible customer.
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4
Slack - notify ops team to approve outreach
slack.com How to Automate Slack
WebRun opens Slack to notify ops team to approve outreach. - Post a summary to the ops Slack channel listing today's completed services ready for review outreach
- Include the draft count and remind the team to approve before end of day
Done when Ops team is notified in Slack and can approve review request drafts promptly.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send review requests to customers automatically?
No. Every review request, email and SMS, is saved as a draft and queued for your ops team to review and approve. Nothing is sent to a customer without human sign-off.
How does it avoid pestering customers who already left a review?
It skips any customer who received a review request in the last 90 days, and it also skips accounts with an unresolved complaint or open service issue in FieldRoutes.
Which review platform does it link to?
You set your preferred review link, such as Google Business, Yelp, or another platform, in the setup. WebRun inserts that link into every draft.
Related templates
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