Build a resubmission queue for denied Medicaid claims
Every morning, WebRun opens Oryx Dental, finds pediatric Medicaid claims that came back denied or rejected, reads the denial reason on each, builds a prioritized resubmission worklist in Google Sheets grouped by fix type, and posts your billing team an internal Slack triage summary of what to rework first.
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How do I automatically build a queue for denied Medicaid claims?
WebRun opens Oryx Dental each morning, finds pediatric Medicaid claims returned denied or rejected, and reads each denial reason. It builds a Google Sheets worklist grouped by fix type and sorted by value, then posts your billing team an internal Slack triage of what to rework first, so denied revenue gets recovered instead of aging.
- Denied claims get reworked promptly instead of aging out
- The team works highest-value fixes first from a sorted list
- No claim is resubmitted without a biller reviewing it
Built for pediatric dental billers · dental revenue cycle teams · dental office managers · Medicaid dental practices
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
portal.oryxdental.comin a real browser with your saved login - no setup, no API keys. -
1
Oryx Dental - find denied and rejected claims
oryxdental.com How to Automate Oryx Dental
WebRun opens Oryx Dental to find denied and rejected claims. - Open Oryx Dental and filter claims to those returned denied or rejected
- Read the denial reason, payer, procedure codes, and dollar amount on each claim
- Group denials by cause, such as missing information, eligibility, or coding
- Capture the internal claim ID and child's first name for tracking
Done when Every denied or rejected claim is listed with its reason and amount.
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2
Google Sheets - build the resubmission worklist
google.com How to Automate Google Sheets
WebRun opens Google Sheets to build the resubmission worklist. - Open the resubmission worklist in Google Sheets
- Add a row per denied claim with the reason, fix needed, amount, and internal claim ID
- Group by fix type and sort by dollar value so high-value reworks surface first
- Reference each claim by internal ID and first name, not full patient identifiers
Done when The worklist is current, grouped by fix type, and sorted by value.
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3
Slack - post the billing triage summary
slack.com How to Automate Slack
WebRun opens Slack to post the billing triage summary. - Post an internal triage summary to the billing team's Slack channel
- Break down denials by cause and total dollars recoverable per group
- Call out the highest-value or quickest fixes to rework first
- Keep the summary internal and free of full patient identifiers
Done when The billing team has an internal Slack triage of today's denials to rework.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it resubmit claims to the payer automatically?
No. WebRun only builds the worklist and posts an internal Slack triage. Your billing team reviews each denial, makes the correction, and resubmits it. Nothing is filed with a payer without a person doing it.
How does it prioritize which claims to fix first?
It groups denials by cause and sorts the Google Sheets worklist by dollar value, then highlights the highest-value and quickest fixes in Slack, so your team recovers the most revenue for the least effort first.
Is patient information exposed in the summary?
No. The worklist and Slack summary reference each claim by internal ID and first name only and avoid full patient identifiers, so nothing sensitive is shared outside the practice.
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