Send timely pickup expiration notices for maturing pawn loans
Every morning, WebRun opens PawnMaster, identifies loans at or near their maturity date, drafts a polite pickup notice for each customer explaining the deadline and their options, and stages every draft in Slack for a staff member to approve before anything is sent.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically notify pawn customers when their loan is about to expire?
WebRun checks PawnMaster every morning for pawn loans at or near maturity, drafts a personalized pickup expiration notice for each customer in Gmail, and posts the full queue to Slack for staff to review and approve. No notice is sent automatically, and WebRun never forfeits or sells collateral on its own.
- Customers get fair advance notice of their pickup deadline every time
- Staff approve every outbound notice before it is sent
- Loans already resolved are skipped automatically, avoiding duplicate outreach
Built for pawn shop owners · pawn shop managers · pawn shop staff
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.pawnmaster.comin a real browser with your saved login - no setup, no API keys. -
1
PawnMaster - find loans at or near maturity
pawnmaster.com
WebRun opens PawnMaster to find loans at or near maturity. - Open PawnMaster and filter the active loan list to tickets maturing within the next three days
- Capture ticket number, customer name, contact details, collateral description, and maturity date for each
- Note any loans already past maturity that have not yet received a notice this cycle
Done when All loans at or near maturity are listed with their full ticket and contact details.
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2
Gmail - draft pickup expiration notices
gmail.com How to Automate Gmail
WebRun opens Gmail to draft pickup expiration notices. - Draft a personalized pickup expiration notice for each customer, naming the ticket, collateral, and exact deadline
- Include the options available to the customer: pick up, renew, or contact the shop
- Save each message as a Gmail draft without sending, so staff can review and approve before delivery
Done when Every expiration notice is saved as an unsent Gmail draft awaiting staff approval.
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3
Slack - hold drafts for staff approval
slack.com How to Automate Slack
WebRun opens Slack to hold drafts for staff approval. - Post a staff digest to Slack listing each pending notice, the customer name, and the maturity date
- Link directly to each Gmail draft so any approved team member can send with one click
- Flag loans where maturity is today for priority review
Done when Staff see today's maturity queue in Slack and can approve each notice individually.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will WebRun send notices to customers without someone reviewing them first?
No. Every notice is saved as a Gmail draft and never sent automatically. A staff member must open the draft and approve it before anything reaches the customer, keeping your shop in full control of outbound communications.
Can WebRun automatically forfeit or sell the collateral if the customer does not respond?
No. WebRun never forfeits or initiates the sale of collateral. Forfeiture decisions require staff judgment and must follow your state regulations. WebRun only surfaces which loans need attention so your team can act.
What if the customer already picked up or renewed before the notice runs?
WebRun reads live loan status from PawnMaster each morning. Any ticket already closed, renewed, or redeemed before the daily run is skipped and no draft is created for it.
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