Catch eligibility failures before the patient arrives
Every morning, WebRun opens Experian Health, reviews the eligibility verification results for today's full schedule, flags every check that failed, was rejected by the payer, or came back with a coverage or demographic mismatch, logs the details to Google Sheets, and posts a ranked fix list to Slack so front desk resolves each one before the patient checks in.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I catch failed eligibility checks before a patient checks in?
WebRun reviews Experian Health's eligibility verification results every morning for that day's full patient schedule, flagging any check that failed, was rejected by the payer, or came back with a coverage mismatch. It logs each one to Google Sheets and posts a ranked Slack fix list, so front desk resolves every issue before the flagged patient checks in.
- Failed eligibility checks are caught hours before check-in, not at the front desk
- Front desk opens Slack to a ranked fix list every morning
- Resolved checks drop off automatically without manual sheet updates
Built for hospital patient access teams · front desk registrars · revenue cycle managers · ambulatory clinics
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.experian.com/healthcarein a real browser with your saved login - no setup, no API keys. -
1
Experian Health - find failed eligibility checks
experian.com How to Automate Experian Health
WebRun opens Experian Health to find failed eligibility checks. - Open Experian Health and pull today's eligibility verification results
- Filter to any check that failed, was rejected by the payer, or returned a coverage or demographic mismatch
- Capture the patient name, appointment time, payer, and the specific reason code for each failure
Done when Every failed or rejected eligibility check for today's schedule is listed with its reason code.
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2
Google Sheets - log each failure with its reason code
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log each failure with its reason code. - Write each flagged patient to the eligibility fix list with reason code and appointment time
- Sort so the earliest appointments appear first
- Mark any failure still open from a prior run so front desk knows it was not yet fixed
Done when The fix list sheet reflects every open eligibility failure for today, sorted by appointment time.
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3
Slack - alert front desk to fix before check-in
slack.com How to Automate Slack
WebRun opens Slack to alert front desk to fix before check-in. - Post the fix list to the patient access or front desk channel
- Lead with appointments in the next two hours
- Note the specific reason code next to each name so staff know what to correct
Done when Front desk has today's eligibility fix list in Slack before the first flagged appointment arrives.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does WebRun run the eligibility check itself?
No. It reads the verification result Experian Health already produced for each scheduled patient and never contacts the payer directly. It only flags whichever checks came back failed, rejected, or mismatched.
How much lead time does front desk get?
It runs each morning against that day's full schedule, so the fix list is in Slack before the first flagged patient checks in. It can also be scheduled the evening before for extra lead time.
What happens to a failure that gets fixed mid-day?
It reads live status from Experian Health on the next run, so a resolved check drops off the list automatically without anyone updating it by hand.
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