Keep every nephrology referral moving until it becomes an appointment
Every morning, WebRun opens Acumen, finds inbound nephrology referrals not yet converted to a scheduled appointment, logs each to a Google Sheets referral tracker with days elapsed, and posts the stalled list to the scheduling Slack channel.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically track and follow up on nephrology referrals?
Every morning, WebRun opens Acumen and finds every inbound nephrology referral without a scheduled appointment. It logs each to a Google Sheets pipeline, flags referrals stalled more than seven days, and posts the stalled list to the scheduling Slack channel, so no referral ages without action from your team.
- Stalled referrals are visible to schedulers within hours, not weeks
- Referring providers see their patients scheduled promptly, improving the referral relationship
- The full referral pipeline is visible in one Google Sheet updated daily
Built for nephrology scheduling teams · CKD clinic coordinators · nephrology practice managers · kidney care referral coordinators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
service.acumenmd.comin a real browser with your saved login - no setup, no API keys. -
1
Acumen - find open unscheduled referrals
acumenmd.com How to Automate Acumen
WebRun opens Acumen to find open unscheduled referrals. - Open Acumen and navigate to the Referrals section
- Filter to inbound referrals that have no associated scheduled appointment
- Capture referral date, referring provider, patient name, MRN, referral reason, and days since receipt
- Flag any referral older than seven days without a scheduled appointment as stalled
Done when All open unscheduled referrals are identified with their age and stalled status.
-
2
Google Sheets - log referral pipeline
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log referral pipeline. - Update the Referral Pipeline tracker with each open referral
- Record referring provider, referral reason, days elapsed, stalled flag, and assigned scheduler
- Archive referrals that converted to a scheduled appointment since the last run
Done when The tracker reflects the current pipeline with stalled referrals clearly marked.
-
3
Slack - alert scheduling team to stalled referrals
slack.com How to Automate Slack
WebRun opens Slack to alert scheduling team to stalled referrals. - Post a daily referral status update to the scheduling Slack channel
- List all referrals stalled more than seven days with the referring provider name
- Include the total open referral count and a link to the Google Sheets pipeline
Done when Schedulers see today's stalled referral list in Slack with context to act immediately.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will WebRun contact the referring provider or patient on my behalf?
No. WebRun surfaces open and stalled referrals to your scheduling team via Slack and Google Sheets. All outreach to referring providers or patients is handled by staff.
How does it know when a referral has been converted?
It checks Acumen each morning for an appointment linked to the referral record. When one appears, it removes the referral from the stalled list and archives the row in Google Sheets.
Can I customize the stall threshold?
Yes. The default flags referrals older than seven days without a scheduled appointment, but you can adjust the threshold in the workflow settings to match your practice's referral standards.
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