Close CKD care gaps before they become quality measure misses
Every Monday, WebRun opens Acumen and identifies CKD and ESKD patients missing quality measures such as annual lab panels, blood pressure targets, or transplant referral documentation. It logs each gap to a Google Sheets care gap tracker and drafts a personalized outreach email in Mailchimp, held for clinical staff approval before any email reaches a patient.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically close CKD care gaps with patient outreach?
Every Monday, WebRun opens Acumen and identifies CKD and ESKD patients with open care gaps such as overdue lab panels, blood pressure documentation, or transplant referral notes. It logs each gap to a Google Sheets tracker and drafts a personalized Mailchimp outreach email, holding every message for clinical staff approval before any patient is contacted.
- Open care gaps are surfaced weekly, not at reporting deadlines
- Clinical staff review pre-written drafts instead of composing outreach from scratch
- No patient is contacted more than once per 30 days for the same gap
Built for nephrology care coordinators · CKD quality measure teams · nephrology value-based care managers · dialysis practice administrators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
service.acumenmd.comin a real browser with your saved login - no setup, no API keys. -
1
Acumen - identify patients with open care gaps
acumenmd.com How to Automate Acumen
WebRun opens Acumen to identify patients with open care gaps. - Open Acumen and use the population health or quality measure views to find CKD and ESKD patients with open care gaps
- Identify gaps including overdue lab panels, missed blood pressure documentation, overdue nephrology visits, and missing transplant referral notes
- Capture patient name, MRN, gap type, provider, and days since the gap opened
- Exclude patients already contacted for the same gap in the past 30 days
Done when All patients with open care gaps are identified with the specific gap type noted.
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2
Google Sheets - log care gap worklist
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log care gap worklist. - Append each patient to the Care Gap Tracker sheet
- Record patient name, MRN, gap type, provider, days since gap opened, and draft status
- Sort by days since gap opened descending to prioritize the most overdue patients
Done when The care gap tracker is updated and sorted by gap age.
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3
Mailchimp - draft care gap outreach for staff approval
mailchimp.com How to Automate Mailchimp
WebRun opens Mailchimp to draft care gap outreach for staff approval. - Draft a personalized care gap outreach email for each patient using the clinical team's approved template
- Name the specific gap (e.g. 'Your annual kidney function lab panel is due') without disclosing other PHI
- Save each draft for clinical staff review and do not send until a clinician or coordinator approves it
Done when Every patient has a Mailchimp draft ready for clinical staff review. None are sent automatically.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will care gap emails go to patients without clinical review?
No. WebRun saves every draft in Mailchimp as an unapproved message. A clinician or care coordinator must review each draft and approve it before any email is sent to a patient.
Does the outreach email include the patient's clinical details or diagnosis?
No. The draft names only the specific care action needed (e.g. a lab panel is due) without including diagnosis, test results, or other PHI beyond what is necessary for the patient to take action.
Which quality measures does it check for?
It covers gaps tracked in Acumen's quality measure views, including annual lab panels, blood pressure documentation, nephrology visit frequency, and transplant referral documentation. You can expand the gap list to match your value-based care program requirements.
Related templates
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