Keep customers informed on their special-order jewelry status
Every morning, WebRun opens The Edge, finds special orders with new status changes since yesterday, drafts a customer-friendly update email for each, and posts a summary to Slack for your team, leaving every email unsent until staff approves.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically send special-order status updates to jewelry customers?
WebRun checks The Edge every morning for special orders with new status changes, drafts a personalized update email for each customer in Gmail, and posts a team summary to Slack. Every customer email is queued for staff review before sending, keeping buyers informed without adding work to your day.
- Customers receive a status update within hours of any change, not days
- Staff spend no time manually tracking which orders need customer communication
- Team sees all open special-order movement in one Slack digest each morning
Built for retail jewelers · independent jewelry stores · jewelry store managers · jewelry sales associates
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.ajsllc.comin a real browser with your saved login - no setup, no API keys. -
1
The Edge - find updated special orders
ajsllc.com
WebRun opens The Edge to find updated special orders. - Open The Edge and navigate to Special Orders
- Filter for orders whose status changed in the last 24 hours
- Capture order number, customer name, contact info, previous status, and new status for each
Done when Every special order with a new status change is listed with full details.
-
2
Gmail - draft status update emails
gmail.com How to Automate Gmail
WebRun opens Gmail to draft status update emails. - Draft a personalized status update email for each affected customer, using their name and order description
- Translate the internal status code into plain language the customer understands
- Save each as a draft in your Gmail outbox, unsent, for staff to review before sending
Done when A clear, personalized update email is drafted for every changed order, waiting for approval.
-
3
Slack - post team digest of changes
slack.com How to Automate Slack
WebRun opens Slack to post team digest of changes. - Post a morning digest to your team channel listing all orders with status changes
- Flag any orders that have moved to a stage requiring a customer call or payment
- Include the name of the customer and the new status for each item
Done when Your team has a Slack digest of all special-order status changes for the day.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email customers on its own?
No. Every update email is saved as a Gmail draft for a staff member to review and send. No message leaves your account without human approval.
How does it know what to say at each status stage?
You provide a short description for each status code once during setup. WebRun uses those to turn internal codes into plain, friendly language for the customer.
What if there are no status changes today?
It posts a brief Slack note confirming no changes were found, so your team knows the run completed without needing to check manually.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.