Close the loop the moment an appeal gets overturned
Every morning, WebRun opens Waystar, finds denials whose status changed to overturned or reversed since the last check, emails an Outlook notice to the billing team so the claim gets reprocessed for payment, and logs the win with its dollar amount and appeal turnaround time to a Google Sheet.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I track and act on overturned denials in Waystar?
Every morning, WebRun checks Waystar for denials that were just overturned on appeal, emails the billing team an Outlook notice to reprocess each claim for payment, and logs the win to a Google Sheet with the amount recovered and appeal turnaround time. Your appeal success rate and dollars recovered stay current without a manual monthly pull.
- Overturned claims get reprocessed the same day instead of sitting in a resolved but unbilled state
- Appeal win rate by payer is current every morning instead of a quarterly pull
- Dollars recovered through appeal are totaled automatically for monthly reporting
Built for hospital revenue cycle teams · appeals specialists · billing managers · finance leadership
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.waystar.comin a real browser with your saved login - no setup, no API keys. -
1
Waystar - find newly overturned denials
waystar.com How to Automate Waystar
WebRun opens Waystar to find newly overturned denials. - Open Waystar and check for denials whose status changed to overturned or reversed since the last run
- Capture the claim number, patient account, payer, original denial reason, and the amount recovered
- Note the date the appeal was submitted and the date it was overturned to calculate turnaround time
Done when Every newly overturned denial is captured with its recovered amount and appeal turnaround time.
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2
Outlook - notify billing to reprocess
microsoft.com How to Automate Outlook
WebRun opens Outlook to notify billing to reprocess. - Draft an internal Outlook notice to the billing team for each overturned claim, stating it is cleared to reprocess for payment
- Send it as a routine internal notice, since it only reaches your own billing staff
- Include the claim number and the amount now payable
Done when Billing has an Outlook notice for every overturned claim that is ready to reprocess.
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3
Google Sheets - log the appeal win
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log the appeal win. - Log each overturned denial to the appeal outcomes sheet with payer, original reason, amount recovered, and turnaround time
- Update the running appeal win rate by payer and by denial reason
- Total the dollars recovered through appeal for the month to date
Done when The appeal outcomes sheet reflects every overturned denial with the current win rate and dollars recovered.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it reprocess or rebill the claim automatically?
No. It notifies your billing team that the claim is cleared to reprocess. The actual rebilling or payment posting step is completed by your staff in Waystar or your billing system.
How is appeal turnaround time calculated?
As the number of days between the date the appeal was submitted in Waystar and the date the status changed to overturned or reversed, so you can see how long payers actually take to reverse a decision.
Can it break the win rate down by payer?
Yes. The Google Sheet groups overturned denials by payer and by original denial reason, so you can see which payers overturn most often and which appeal arguments are working.
Related templates
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