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For home based primary care practices, referral coordinators & care coordinators

Chase specialist referrals until they close

Every morning, WebRun opens CGM APRIMA, checks every specialist referral placed for your homebound patients, flags any still open past 14 days without a consult note back, logs each one to a Google Sheet ranked by days outstanding, and drafts a follow up email to the specialist's office that stays unsent until staff review it.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
Every day at 7:00 AM WebRun
1 CGM APRIMA check open specialist referrals
2 Google Sheets log referrals by days outstanding
3 Gmail draft a follow up to the specialist
Run a sample
In short

How do I track open specialist referrals for homebound patients and follow up on them?

WebRun checks CGM APRIMA every morning for specialist referrals still open with no consult note back, logging each to a Google Sheet ranked by days outstanding. For anything open more than 14 days, it drafts a follow up email to the specialist's office in Gmail, held for staff review, so a referral never quietly goes unanswered.

  • No referral goes more than 14 days without a follow up being drafted
  • Staff open one sheet to see every open referral ranked by urgency
  • Referrals close automatically off the tracker once the consult note comes back

Built for home based primary care practices · referral coordinators · care coordinators · house call medical groups

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens www.cgm.com/usa_en/products/electronic-health-records/cgm-aprima.html in a real browser with your saved login - no setup, no API keys.

  2. 1
    CGM APRIMA - check open specialist referrals
    cgm.com How to Automate CGM APRIMA
    WebRun in CGM APRIMA: check open specialist referrals
    WebRun opens CGM APRIMA to check open specialist referrals.
    • Open CGM APRIMA and filter referrals to those still open, with no consult note received back
    • Capture the patient, specialist, referral reason, and the date the referral was placed
    • Calculate days outstanding for each open referral

    Done when Every open referral is listed with its specialist, reason, and days outstanding.

  3. 2
    Google Sheets - log referrals by days outstanding
    google.com How to Automate Google Sheets
    WebRun in Google Sheets: log referrals by days outstanding
    WebRun opens Google Sheets to log referrals by days outstanding.
    • Open the Specialist Referral Tracker sheet
    • Update or add a row for each open referral with today's days outstanding
    • Sort the sheet with the longest outstanding referrals first

    Done when The tracker sheet reflects every open referral, sorted by days outstanding.

  4. 3
    Gmail - draft a follow up to the specialist
    gmail.com How to Automate Gmail
    WebRun in Gmail: draft a follow up to the specialist
    WebRun opens Gmail to draft a follow up to the specialist.
    • Draft a polite follow up email to the specialist's office for any referral open more than 14 days
    • Reference the patient, the referral date, and ask for a status update or the consult note
    • Save every email as a Gmail draft. Do not send any message to a specialist's office automatically

    Done when A draft follow up email is ready for every referral open more than 14 days, held for staff review.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
www.cgm.com/usa_en/products/electronic-health-records/cgm-aprima.html
ScheduleRuns automatically on this cadence
Every day at 7:00 AM
DeliveryHow each run's result reaches you
Referral worklist · Gmail
OutputWhat each run produces - A Google Sheet row per open referral ranked by days outstanding, plus a Gmail draft follow up for anything open more than 14 days.
Spreadsheet + drafts
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it send follow up emails to specialist offices automatically?

No. Every follow up email is saved as a Gmail draft and held for your staff to review and send. WebRun never contacts a specialist's office on its own.

How long does a referral have to be open before it gets a follow up draft?

By default, referrals open more than 14 days without a consult note back get a draft follow up. That threshold can be adjusted to match your practice's typical turnaround.

What if the consult note comes back before staff act on the follow up?

It checks the live referral status in CGM APRIMA each morning, so any referral with a consult note already received is marked closed and dropped from the tracker automatically.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.