Give your field technicians a clear daily dispatch brief every morning
Every morning, WebRun opens e-Emphasys Mobile Field Service, reads the day's scheduled jobs for each technician, confirms them against Google Calendar, and sends each technician a plain-language dispatch brief via Telegram with their job list, customer names, equipment, and site addresses.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically send field technicians their daily service job dispatch?
WebRun reads the day's field service schedule from e-Emphasys every morning, checks each technician's Google Calendar for conflicts, and sends every technician a plain-language dispatch brief via Telegram before first call. The service manager also receives a full-day summary, and any scheduling conflict is flagged for immediate reassignment.
- Technicians start the day knowing exactly where to go and what to bring
- Scheduling conflicts are surfaced to the manager before 7 AM, not after a missed site visit
- Dispatch manager has a full daily summary without manually collating the schedule
Built for heavy equipment dealers · equipment field service managers · construction equipment dispatch teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
e-emphasys.com/home/solutionsin a real browser with your saved login - no setup, no API keys. -
1
e-Emphasys - read today's scheduled field jobs
e-emphasys.com How to Automate e-Emphasys
WebRun opens e-Emphasys to read today's scheduled field jobs. - Open e-Emphasys Mobile Field Service and read all jobs scheduled for today
- Group jobs by assigned technician and sort by scheduled start time
- Capture the customer name, equipment serial number, site address, job type, and any parts pre-staged for each job
Done when Today's field service schedule is organized by technician with all job details captured.
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2
Google Calendar - confirm technician availability
calendar.google.com How to Automate Google Calendar
WebRun opens Google Calendar to confirm technician availability. - Check each technician's Google Calendar for any conflicts or time-off entries that might affect today's schedule
- Flag any job assigned to a technician marked unavailable in Calendar
Done when Technician availability is confirmed against Google Calendar for today.
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3
Telegram - send each technician their dispatch brief
telegram.org How to Automate Telegram
WebRun opens Telegram to send each technician their dispatch brief. - Send each technician their personal dispatch brief via Telegram: a numbered job list with customer, equipment, address, and start time
- For any technician flagged as unavailable, send the alert to the dispatch manager instead for reassignment
- Post a summary of all dispatched jobs to the service manager Telegram channel
Done when Every technician has their day's brief in Telegram and the manager has the full dispatch summary.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it reassign jobs if a technician is unavailable?
No. WebRun flags the conflict to the dispatch manager in Telegram but never reassigns a job on its own. The manager makes that call.
Can it send briefs to technicians who do not use Telegram?
The workflow currently uses Telegram for delivery. If your team prefers SMS, the same dispatch brief can be routed via Twilio instead. Let us know during setup.
Does it update e-Emphasys when a job is completed in the field?
No. WebRun reads the schedule each morning and sends the brief. Technicians update job status directly in e-Emphasys Mobile Field Service as they always have.
Related templates
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