Get ahead of open staff shifts before they leave you short-handed
Every morning, WebRun checks Heartland for shifts in the next 48 hours that are uncovered or below minimum staffing levels. For each short-staffed role, it prepares a coverage alert and sends it to the manager via Telegram, listing which shifts need filling and which available staff have not yet been scheduled.
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How do I get automatic alerts for uncovered staff shifts from Heartland POS?
WebRun checks Heartland scheduling every morning for shifts in the next 48 hours that have no assigned employee or are below your minimum staffing level. It sends a Telegram alert to your manager listing each gap by role, time, and location, and logs the gaps in Google Sheets so coverage planning is tracked over time.
- Coverage gaps spotted 48 hours before the shift, not the morning of
- Manager gets a ranked gap list in Telegram before the workday starts
- Shift planning history logged in Google Sheets for pattern review
Built for restaurant managers · retail store owners · multi-location operators · shift supervisors
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
heartland.usin a real browser with your saved login - no setup, no API keys. -
1
Heartland - identify uncovered shifts in the next 48 hours
heartland.us How to Automate Heartland
WebRun opens Heartland to identify uncovered shifts in the next 48 hours. - Open Heartland and navigate to the scheduling or labor management section
- Look at all shifts scheduled in the next 48 hours
- Identify shifts with no assigned employee or where staffing is below the required minimum for the role
- Capture the date, time, location, role, and hours needed for each gap
Done when All uncovered or under-staffed shifts in the next 48 hours are identified.
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2
Telegram - alert manager with coverage gaps
telegram.org How to Automate Telegram
WebRun opens Telegram to alert manager with coverage gaps. - Send a Telegram message to the manager group listing each coverage gap with date, time, role, and location
- Sort gaps by urgency (shifts starting soonest first)
- Note any staff who are available and not yet scheduled for those hours if that data is visible in Heartland
Done when Manager has the coverage alert in Telegram with all gaps listed.
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3
Google Sheets - log coverage gaps for shift planning
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log coverage gaps for shift planning. - Append each flagged coverage gap to the shift planning log with the date and role
- Mark gaps as resolved once filled so the running log stays accurate
Done when Shift planning log is updated with today's coverage gaps.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does WebRun automatically contact staff to fill open shifts?
No. WebRun alerts your manager to the gaps and the available staff. The manager reaches out to staff directly and makes the scheduling decision.
Can it check multiple locations at once?
Yes. If you manage multiple Heartland locations, WebRun can check coverage gaps across all of them and group the alert by location so each manager sees their own gaps.
What counts as a coverage gap?
A shift with no assigned employee is always flagged. You can also set a minimum headcount per role, and WebRun will flag any shift below that minimum even if some staff are assigned.
Related templates
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