Route incoming online orders into Heartland and notify your kitchen
Every few minutes, WebRun checks for new online orders, enters each one into Heartland under the correct order type and customer record, routes it to the right fulfillment station, and sends a Telegram message to the kitchen or prep team with the order details, so no online order gets missed or delayed.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically route online orders into Heartland POS and alert my kitchen?
WebRun checks for new online orders every few minutes, enters each one into Heartland under the correct order type and fulfillment station, and sends a Telegram alert to your kitchen or prep team with the order details. Every order is also logged in Google Sheets so your shift manager has a running queue.
- Online orders appear in Heartland within minutes of being placed
- Kitchen team notified instantly via Telegram for every new order
- Shift manager has a full order queue log in Google Sheets
Built for restaurant operators · cafe owners · quick-service food operators · multi-channel retailers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
heartland.usin a real browser with your saved login - no setup, no API keys. -
1
Heartland - log and route online orders
heartland.us How to Automate Heartland
WebRun opens Heartland to log and route online orders. - Check the incoming order queue every few minutes for new online orders
- Open each new order and enter it into Heartland under the correct order type (pickup, delivery, or dine-in)
- Assign it to the correct ticket station or department based on the item categories in the order
- Confirm the customer name, order items, and pickup or delivery time are recorded accurately
Done when Every new online order is entered in Heartland and assigned to the right station.
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2
Telegram - notify kitchen or prep team
telegram.org How to Automate Telegram
WebRun opens Telegram to notify kitchen or prep team. - Send a Telegram message to the kitchen or prep team group with the order number, items, and pickup or delivery time
- Flag rush or special-instruction orders with a note at the top of the message
Done when Kitchen team has the new order details in Telegram within minutes of it arriving.
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3
Google Sheets - log order queue for the shift
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log order queue for the shift. - Append each routed order to the shift order log sheet with timestamp, order type, and status
- Update the status column when an order is marked fulfilled in Heartland
Done when Shift order log reflects all online orders received and their current status.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Which online ordering platforms does it work with?
WebRun works with any platform that makes order data available, including direct website orders and third-party aggregators that show orders in a web-accessible queue. It reads from wherever your orders land.
What happens if an item on the online order is out of stock in Heartland?
WebRun notes the item in the Telegram alert so the kitchen team can contact the customer. It does not automatically cancel or modify the order without a human decision.
Can it route different order types to different Telegram groups?
Yes. You can set up separate Telegram groups for pickup orders, delivery orders, or catering orders, and WebRun routes each notification to the correct group based on the order type.
Related templates
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