Stop paying for phone seats nobody uses
Every Monday, WebRun signs in to GoTo Connect, lists the users, extensions, phone numbers, and devices on the account, checks which have had no calls for longer than your cutoff, opens a Trello card for each seat worth reclaiming, and messages you the monthly total sitting idle.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I find unused phone seats and extensions on my account?
Every Monday, WebRun signs in to GoTo Connect and lists every user, extension, phone number, and device with its last call activity. It opens a Trello card for each idle seat or orphaned extension and messages your ops group the totals on WhatsApp, so the phone bill matches the people actually answering.
- Seats left behind by leavers are named every week, not at renewal
- Orphaned extensions and unregistered devices surface in the same audit
- The phone bill is reviewed against real call activity, not a headcount guess
Built for IT managers · office managers · operations leads · finance teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
myaccount.goto.comin a real browser with your saved login - no setup, no API keys. -
1
GoTo Connect - list users, extensions, and numbers
goto.com
WebRun opens GoTo Connect to list users, extensions, and numbers. - Sign in to GoTo Connect and list every user on the account with their extension and assigned numbers
- Read call activity per user and note the last inbound or outbound call
- Mark any user with no calls for longer than your cutoff, for example 60 days
- List extensions and numbers with no user attached to them at all
- Note which devices are registered and which have not connected recently
- Read only. Never remove a user, release a number, or change a licence
Done when Every seat, extension, and number is listed with its last activity.
-
2
Trello - queue the seats to reclaim
trello.com How to Automate Trello
WebRun opens Trello to queue the seats to reclaim. - Open a card per idle seat or orphaned extension on your IT board
- Put the user, the extension, the numbers attached, and the last call date on the card
- Group cards into idle users, orphaned extensions, and unregistered devices
- Leave every card for you to confirm. Removing a seat stays a human action in GoTo Connect
Done when Every reclaimable seat has a card waiting for a decision.
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3
WhatsApp - message the idle total
whatsapp.com How to Automate WhatsApp
WebRun opens WhatsApp to message the idle total. - Message your ops group the count of idle seats and orphaned extensions
- Note the change since last week so a leaver shows up quickly
- Link the Trello board holding the detail
Done when The ops group knows how much of the phone bill is idle.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it remove users or release phone numbers?
No. WebRun reads the account and queues a Trello card for each seat worth reclaiming. Removing a user, releasing a number, or changing a licence is always done by you, so nobody loses their phone by mistake.
How does it decide a seat is idle?
By last call activity against a cutoff you set, commonly 60 days with no inbound or outbound call. The card always shows the exact last call date so you can check before reclaiming anything.
Does it contact the users?
No. The WhatsApp message goes to your internal ops group and the cards sit on your own board. Staff are never messaged about their phone usage.
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