Turn happy plant buyers into five-star reviews
Every morning, WebRun opens Rapid Garden POS, finds customers who made a purchase three to five days ago and have not yet received a review request, drafts a personalised review invitation in Gmail for staff to review, and logs each outreach in a Google Sheet to prevent duplicates.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically request reviews from garden center customers after a purchase?
WebRun scans Rapid Garden POS every morning for customers who purchased three to five days ago, filters out anyone already contacted using a Google Sheet log, and drafts a personalised review invitation in Gmail for staff to send. Your Google rating grows steadily with no manual chase.
- Review requests go out within days of purchase while the visit is still fresh
- No customer is contacted twice thanks to the deduplication log
- Staff send with one click instead of searching for customers manually
Built for garden center owners · nursery marketing managers · retail nursery staff
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
rapidgardenpos.comin a real browser with your saved login - no setup, no API keys. -
1
Rapid Garden POS - find customers ready for a review request
rapidgardenpos.com
WebRun opens Rapid Garden POS to find customers ready for a review request. - Open Rapid Garden POS and filter transactions from three to five days ago
- Identify customers with a valid email address who have not already received a review request
- Capture customer name, email, and the main items purchased
Done when A list of review-ready customers with email addresses and purchase details is ready.
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2
Google Sheets - log outreach to prevent duplicates
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log outreach to prevent duplicates. - Open the review outreach log sheet
- Cross-reference the new list against previous entries to skip anyone already contacted
- Append each new candidate with their name, email, purchase date, and status set to pending
Done when Duplicates are filtered out and new candidates are logged as pending.
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3
Gmail - draft personalised review invitation for staff
gmail.com How to Automate Gmail
WebRun opens Gmail to draft personalised review invitation for staff. - Draft a friendly, personalised review request for each new candidate mentioning what they purchased
- Include your Google Business review link in the email body
- Leave each email as a draft for staff to review before sending. Do not send automatically.
Done when One draft review request per customer is in Gmail drafts, ready for staff approval.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send the review request without a staff member approving it first?
No. Every review request is left as a Gmail draft for a staff member to review and send. No email reaches a customer automatically.
How does it avoid sending the same customer multiple requests?
It logs every outreach attempt in a Google Sheet and cross-references the list each morning, so any customer who has already been contacted is skipped.
Can we change the timing from three to five days after purchase?
Yes. The timing window is a setting you configure at setup. You can adjust it to any number of days that fits your customer journey.
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