Keep collectors informed at every step of artwork delivery
When an artwork is marked as shipped in Masterpiece Manager, WebRun reads the tracking details and delivery window, drafts a personalised shipping update email for the collector in Gmail, and notifies your team in Slack to review and send it before the collector has to ask.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically send artwork shipping and delivery updates to collectors?
When a shipment status changes in Masterpiece Manager, WebRun reads the tracking details and delivery window, then drafts a personalised update email in Gmail for the collector, including the artwork title, carrier, tracking number, and estimated arrival. Your team reviews and sends the draft so every collector stays informed at each stage of their artwork's journey.
- Collectors receive timely, personalised updates at each stage of their delivery without the team manually drafting emails
- Delays and exceptions are flagged for the team to handle personally before the collector follows up
- The gallery's service quality is reflected in proactive, detailed communication throughout the shipping process
Built for art galleries · art dealers · gallery registrars · logistics coordinators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.masterpiecesolutions.comin a real browser with your saved login - no setup, no API keys. -
1
Masterpiece Manager - read shipment status and tracking details
masterpiecesolutions.com
WebRun opens Masterpiece Manager to read shipment status and tracking details. - Open Masterpiece Manager and find shipment records that have been updated since the last run
- Read the shipment status, tracking number, carrier, estimated delivery window, and origin and destination details
- Capture the collector name and contact email associated with each shipment
- Note the artwork title, artist, and any special handling or installation instructions relevant to the collector
Done when All updated shipment records with tracking details and collector contact information are captured.
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2
Gmail - draft personalised delivery update for collector
gmail.com How to Automate Gmail
WebRun opens Gmail to draft personalised delivery update for collector. - Draft a personalised shipping update email for each collector with an updated shipment
- Address the collector by name and include the artwork title, artist, tracking number, carrier name, and estimated delivery date
- Note any special delivery or installation instructions in the message
- Leave every email as a draft, unsent, for the gallery team to review before sending
Done when Draft shipping update emails are saved in Gmail for every collector with a shipment status change, ready for review.
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3
Slack - notify team to review and send update
slack.com How to Automate Slack
WebRun opens Slack to notify team to review and send update. - Post a notification to the gallery logistics channel listing the shipments with new updates
- Include the collector name, artwork, new status, and estimated delivery date for each
- Link to the Gmail drafts so the team can review and send updates in one step
Done when The team is alerted in Slack with a link to review and send each collector delivery update.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email collectors automatically when a shipment status changes?
No. Every update is drafted in Gmail and left for a team member to review and send. No collector receives an email without human sign-off.
What shipment stages does it cover?
It detects any status change in Masterpiece Manager, including dispatched, in transit, out for delivery, and delivered, and drafts a contextual update for each stage.
What if a shipment is delayed or damaged in transit?
WebRun flags any delay or exception status it finds in Masterpiece Manager and includes a note in the draft for the team to review before deciding how to communicate it to the collector.
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