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For office managers, team admins & small businesses

Chase the refunds you were promised but never got

Every Monday, WebRun signs in to foodpanda, looks back over recent orders for refunds and credits that were promised but never landed on the payment method or as a voucher, drafts a Gmail follow-up for the oldest cases, and posts the ageing list to Slack.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
Every Monday at 9:00 AM WebRun
1 foodpanda find refunds still outstanding
2 Gmail draft the follow-up
3 Slack post the ageing list
Run a sample
In short

How do I chase food delivery refunds that never arrived?

WebRun signs in to foodpanda every Monday and looks back over recent orders for refunds and credits that were promised but never arrived. It drafts a Gmail follow-up for the oldest cases and posts an ageing list to Slack with the total outstanding, so the money you are owed actually comes back.

  • Refunds that never landed surface with their age every Monday
  • Follow-ups are drafted, so a claim is one review away
  • The total outstanding is visible instead of scattered across orders

Built for office managers · team admins · small businesses · frequent orderers

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens www.foodpanda.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    foodpanda - find refunds still outstanding
    foodpanda.com
    WebRun in foodpanda: find refunds still outstanding
    WebRun opens foodpanda to find refunds still outstanding.
    • Sign in to foodpanda and open your recent order history
    • Find orders that were cancelled, incomplete, or had a refund or credit promised
    • Check whether the refund reached the payment method, or whether a voucher was issued
    • Capture the order number, the amount, the date, and how long the refund has been outstanding

    Done when Every promised refund or credit is checked and the unresolved ones are listed with their age.

  3. 2
    Gmail - draft the follow-up
    gmail.com How to Automate Gmail
    WebRun in Gmail: draft the follow-up
    WebRun opens Gmail to draft the follow-up.
    • Draft a short, factual follow-up for the oldest outstanding refunds
    • Include the order number, the date, the amount, and what was promised
    • Leave the message as a draft for you to review and send yourself
    • Never send a support request or reply automatically

    Done when A follow-up draft is waiting in Gmail for each refund past your chase threshold.

  4. 3
    Slack - post the ageing list
    slack.com How to Automate Slack
    WebRun in Slack: post the ageing list
    WebRun opens Slack to post the ageing list.
    • Post the ageing list to your internal team channel with the total still outstanding
    • Sort oldest first so nothing quietly passes a claim window
    • Note which cases already have a follow-up drafted
    • Drop refunds that landed since the last run off the list

    Done when The team channel has this week's outstanding refunds with the total.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
www.foodpanda.com
ScheduleRuns automatically on this cadence
Every Monday at 9:00 AM
DeliveryHow each run's result reaches you
Outstanding refunds · Slack
OutputWhat each run produces - A weekly ageing list of promised refunds and credits still outstanding, with order number, amount, date, and days waiting.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it contact support on my behalf?

No. WebRun writes the follow-up as a Gmail draft in your own account. You read it and press send yourself, so no support request or chat is opened without you.

Does it place or cancel any orders?

No. It only reads your order history and refund status. WebRun never places an order, cancels one, or spends anything on your account.

How does it know a refund never arrived?

It compares what was promised on the order against what actually shows on the payment method or as a voucher, and lists only the cases where nothing landed.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.