Answer every Flutterwave dispute in time
Every morning, WebRun opens the Flutterwave dashboard, lists every open chargeback and refund request with its amount, customer, and response deadline, updates the matching row in your Airtable disputes tracker, and posts a deadline-ordered list to Microsoft Teams so nothing lapses unanswered.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I stop chargeback response deadlines from being missed?
WebRun opens the Flutterwave dashboard every morning and lists every open chargeback and refund request with its amount, reason, and response deadline. It updates your Airtable disputes tracker by transaction reference and posts a deadline-ordered list to Microsoft Teams, flagging anything due within 48 hours or missing an owner.
- No dispute lapses because the deadline went unnoticed
- Cases due within 48 hours are called out by name every morning
- Resolved disputes drop off the tracker automatically from live status
Built for payment operations teams · finance managers · ecommerce merchants · African fintech businesses
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
dashboard.flutterwave.comin a real browser with your saved login - no setup, no API keys. -
1
Flutterwave - list open disputes
flutterwave.com
WebRun opens Flutterwave to list open disputes. - Open the Flutterwave dashboard and go to the disputes and chargebacks view
- Capture every open case with its transaction reference, amount, currency, and customer
- Read the reason given and the deadline to respond on each case
- Work out how many days are left before each deadline
- Note which cases already have evidence attached and which have none
Done when Every open dispute is listed with its amount, reason, and days left to respond.
-
2
Airtable - track each with its deadline
airtable.com How to Automate Airtable
WebRun opens Airtable to track each with its deadline. - Open your disputes tracker and match each case by transaction reference
- Update days remaining and the evidence status on rows already there
- Create a row for any new dispute with amount, reason, customer, and deadline
- Close out rows for disputes Flutterwave now shows as resolved
- Keep the owner field untouched so assignments made by your team survive
Done when The Airtable tracker matches the live dispute list in Flutterwave.
-
3
Microsoft Teams - post the deadline list
microsoft.com How to Automate Microsoft Teams
WebRun opens Microsoft Teams to post the deadline list. - Post the open dispute list to your payments channel, soonest deadline first
- Show amount, days left, reason, and whether evidence is attached
- Call out anything due within 48 hours and anything with no owner
- Never submit a response or upload evidence. The list is for your team to action
Done when The payments channel has today's dispute list ordered by deadline.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it respond to a dispute or upload evidence?
No. WebRun never submits a dispute response, never uploads evidence, and never accepts or refunds a chargeback. It builds the deadline list and your team files the response.
Does it contact the customer?
No. The output is an internal Teams post and an Airtable tracker. WebRun never emails, texts, or messages a cardholder about a dispute.
What happens when a dispute is resolved?
The next morning's run reads the live status in Flutterwave and closes that row in Airtable, so the list only ever shows cases still needing a response.
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