Recover failed payments before customers walk in to collect
Every morning, WebRun opens CleanCloud, identifies orders with failed or unpaid balances, posts an internal flag list to Slack so counter staff are prepared, and drafts a polite payment request email for each affected customer for staff to review and send.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically follow up on failed payments in my dry cleaning business?
WebRun checks CleanCloud every morning for orders with failed or outstanding payments, posts an internal Slack alert so counter staff are prepared, and drafts a polite payment follow-up email for each affected customer in Gmail. Every email waits for staff approval before sending, keeping the process professional and controlled.
- Staff are briefed on outstanding balances before the store opens
- Payment follow-ups go out faster with draft-ready emails
- No awkward counter moments because the team knows in advance who owes money
Built for dry cleaners · laundromats · garment care businesses · alterations shops with billing
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.cleancloudapp.comin a real browser with your saved login - no setup, no API keys. -
1
CleanCloud - find orders with failed or outstanding payments
cleancloudapp.com How to Automate CleanCloud
WebRun opens CleanCloud to find orders with failed or outstanding payments. - Open CleanCloud and filter for orders with a failed, declined, or outstanding payment status
- Capture each customer's name, email, order reference, amount owed, and payment failure date
- Note any orders where the customer is likely to collect soon based on the ready date
Done when All orders with outstanding or failed payments are listed with customer and amount details.
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2
Slack - alert staff to outstanding balances
slack.com How to Automate Slack
WebRun opens Slack to alert staff to outstanding balances. - Post an internal alert to the staff Slack channel listing the outstanding orders with customer names and amounts
- Flag any customer whose order has been ready for more than 2 days with an unpaid balance
Done when Staff see today's outstanding payment list in Slack before the store opens.
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3
Gmail - draft payment follow-up email for each customer
gmail.com How to Automate Gmail
WebRun opens Gmail to draft payment follow-up email for each customer. - Draft a polite payment follow-up email for each affected customer naming the order reference and amount owed
- Save each email as a Gmail draft for staff to review and approve before sending
- Do not send any payment request without staff approval
Done when A Gmail draft payment request exists for every customer with an outstanding balance.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email customers about a payment failure without my approval?
No. Payment follow-up emails are saved as Gmail drafts and only sent after a staff member reviews and approves each one. Nothing is sent automatically.
What if the payment was already collected at the counter?
WebRun reads the live payment status in CleanCloud each morning. If the balance was cleared since the last run, that order will not appear in the next day's list.
Can I see which customers are likely to collect today with an outstanding balance?
Yes. WebRun flags orders where the garments are marked ready and the payment is still outstanding, so counter staff can prepare for those specific customers first.
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