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For DME suppliers, HME providers & CPAP resupply teams

Bring CPAP patients back for resupply on time

Every morning, WebRun opens Brightree, finds CPAP and supply patients whose resupply eligibility window opens in the next 14 days, confirms active coverage, and drafts a personalized outreach message for each patient. Your team reviews the drafts in Gmail and approves before anything is sent.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
Every day at 7:30 AM WebRun
1 Brightree find patients entering resupply window
2 Gmail draft outreach for each eligible patient
3 Slack notify team of drafts awaiting approval
Run a sample
In short

How do I automatically identify and outreach CPAP patients due for resupply?

WebRun checks Brightree every morning for CPAP and supply patients entering their resupply eligibility window, confirms active payer coverage, and drafts a personalized outreach message in Gmail for each one. Your team reviews and approves every draft before anything reaches a patient, keeping resupply revenue on track without unsupervised contact.

  • No eligible resupply patient is missed each morning
  • Staff review every message before it reaches a patient
  • Brightree eligibility data drives outreach, not manual spreadsheets

Built for DME suppliers · HME providers · CPAP resupply teams · home medical equipment billers

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens www.brightree.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Brightree - find patients entering resupply window
    brightree.com
    WebRun in Brightree: find patients entering resupply window
    WebRun opens Brightree to find patients entering resupply window.
    • Open Brightree and filter the resupply queue for patients whose eligibility window opens within 14 days
    • Capture each patient's name, supply item, payer, last ship date, and next eligible date
    • Confirm active insurance coverage and skip any patients with lapsed or pending authorization

    Done when Every patient entering the resupply window this week is listed with verified payer status.

  3. 2
    Gmail - draft outreach for each eligible patient
    gmail.com How to Automate Gmail
    WebRun in Gmail: draft outreach for each eligible patient
    WebRun opens Gmail to draft outreach for each eligible patient.
    • Draft a personalized resupply outreach message for each eligible patient using their name and supply item
    • Include a clear call to action and contact number for scheduling
    • Save each message as a Gmail draft, never send automatically

    Done when A reviewed draft exists in Gmail for every eligible patient.

  4. 3
    Slack - notify team of drafts awaiting approval
    slack.com How to Automate Slack
    WebRun in Slack: notify team of drafts awaiting approval
    WebRun opens Slack to notify team of drafts awaiting approval.
    • Post a summary to your resupply channel listing how many drafts are ready for review
    • Flag any patients with expiring authorization who need urgent attention

    Done when Your team has a Slack summary and can open Gmail to approve and send.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
www.brightree.com
ScheduleRuns automatically on this cadence
Every day at 7:30 AM
DeliveryHow each run's result reaches you
Draft outreach + summary · Slack
OutputWhat each run produces - A Slack summary of patients due for resupply plus Gmail drafts ready for team review and sending.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it contact patients automatically?

No. WebRun only drafts the outreach messages and saves them in Gmail for your team to review. Nothing is sent to a patient until a staff member opens the draft and clicks Send.

How does it know which patients are eligible?

It reads the resupply eligibility dates and payer rules directly from Brightree each morning, so only patients within the window and with confirmed active coverage are included.

What if a patient already ordered or is on hold?

Brightree's live status is checked on every run, so patients who already have an open order or a hold flag are skipped automatically.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.