Turn completed deliveries into five-star reviews
A short time after a delivery is completed in Onfleet, WebRun drafts a friendly review request email to the recipient, saves it in Gmail for your team to approve, and posts a Slack note so nothing is missed.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically request reviews after courier deliveries?
WebRun monitors Onfleet for completed deliveries, drafts a personalised review request email for each recipient in Gmail, and notifies your team in Slack to approve before anything is sent. Only successful deliveries trigger a draft, and failed or disputed tasks are skipped automatically.
- Every successful delivery gets a review request drafted within minutes
- Failed or disputed deliveries are automatically excluded
- No review request reaches a customer without team approval
Built for courier company owners · last-mile delivery operators · customer success managers · dispatch teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
onfleet.com/dashboardin a real browser with your saved login - no setup, no API keys. -
1
Onfleet - detect completed deliveries
onfleet.com How to Automate Onfleet
WebRun opens Onfleet to detect completed deliveries. - Open Onfleet and find tasks completed successfully since the last run
- Capture the recipient name, email address, and delivery timestamp
- Skip tasks marked as failed, disputed, or where a review request was already drafted
Done when Every successfully completed delivery eligible for a review request is listed.
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2
Gmail - draft review request
gmail.com How to Automate Gmail
WebRun opens Gmail to draft review request. - Draft a short, friendly review request email thanking the recipient and including your preferred review link
- Personalise the greeting with the recipient's name and reference the delivery
- Save the draft in Gmail without sending, for a team member to review and approve
Done when A review request draft is queued in Gmail for each eligible completed delivery, none sent automatically.
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3
Slack - notify team for approval
slack.com How to Automate Slack
WebRun opens Slack to notify team for approval. - Post a Slack note to your team listing the number of review request drafts awaiting approval
- Flag any high-value or business accounts so the team can personalise those first
Done when The team is notified and has a count of pending review request approvals in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will review request emails be sent automatically after every delivery?
No. Every review request is saved as a Gmail draft for your team to review and approve before it reaches the recipient. Nothing is sent without a human sign-off.
Which review platform does the email link to?
You provide the review link, for example a Google Business Profile or Trustpilot URL, and WebRun includes it in every draft. You can provide different links for different account types.
What about deliveries that went wrong?
WebRun skips tasks marked as failed or disputed in Onfleet, so only genuinely successful deliveries generate a review request draft.
Related templates
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