Clear rejected insurance claims before they age out
Every morning, WebRun opens Genesis Chiropractic Software, pulls all rejected and denied claims, groups them by rejection code and payer, logs them to a Google Sheet, and posts a prioritised worklist to Slack so billing staff can resolve the highest-value claims first.
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How do I automatically track and prioritise rejected chiropractic insurance claims?
Every morning, WebRun opens Genesis Chiropractic Software, pulls all rejected and denied claims, groups them by rejection code, and ranks them by dollar value. The full list is logged to Google Sheets and a Slack summary highlights the top items for billing staff to work first, so high-value claims are resolved before appeal windows close.
- Rejected claims are worked in order of value so the highest-dollar denials are resolved first
- Appeal deadlines are flagged before they expire, preventing write-offs
- Billing staff start each day with a clear, ranked list instead of hunting through the software
Built for chiropractic billing staff · chiropractic office managers · chiro revenue cycle teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
genesischiro.comin a real browser with your saved login - no setup, no API keys. -
1
Genesis Chiropractic Software - pull rejected and denied claims
- Open Genesis Chiropractic Software and navigate to the claims or billing module
- Filter for claims with a rejected, denied, or error status
- Capture each claim's patient name, date of service, payer, rejection code, and dollar amount
- Note the original submission date to identify claims approaching the appeal deadline
Done when All rejected and denied claims are listed with their codes, payers, amounts, and ages.
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2
Google Sheets - log and rank claims by code, payer, and value
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log and rank claims by code, payer, and value. - Log each rejected claim to the daily worklist sheet
- Group claims by rejection code so common issues are batched for efficient resolution
- Sort within each group by dollar amount, highest first
- Flag claims approaching a 30-day appeal deadline in a priority column
Done when Worklist sheet is updated with all rejections grouped, ranked, and deadline-flagged.
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3
Slack - post prioritised worklist to billing team
slack.com How to Automate Slack
WebRun opens Slack to post prioritised worklist to billing team. - Post a summary to the billing Slack channel: total rejected claims, total dollar value at risk, and count by top rejection codes
- Link to the full Google Sheet for the detailed worklist
- Highlight the top three highest-value claims that need same-day attention
Done when Billing staff have a prioritised claim rejection summary in Slack with the full worklist linked.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it resubmit rejected claims automatically?
No. WebRun builds the worklist and flags priorities, but all claim corrections and resubmissions are handled by billing staff. No claim action is taken without human review.
How does it prioritise which claims to work first?
Claims are sorted by dollar amount within each rejection-code group, and any claim approaching a 30-day appeal deadline is flagged separately so staff work the most urgent and valuable ones first.
Can it track which rejections have been resolved over time?
Yes. The Google Sheet accumulates daily runs, so staff can mark claims as resolved and the sheet builds a running history of rejection patterns by code and payer.
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