Offer refunds or new dates on a weather closure
When you mark a closure date for weather, WebRun opens Parker, lists every ticket booked for that date, drafts a caring Gmail message to each guest offering a rebooked date or a full refund, and prepares a matching Stripe refund list, leaving all emails and refunds queued for you to approve before anything is sent or paid.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I offer water park guests refunds or new dates after a weather closure?
When you flag a weather closure, WebRun lists every ticket order booked for that date in Parker, drafts a caring Gmail message offering each guest a new date or a refund, and prepares a matching Stripe refund list. Nothing is sent or refunded on its own, so you approve every message and refund first.
- Every affected guest gets a caring offer drafted within minutes of a closure
- Refunds are prepared and totalled for you, but never issued without approval
- No affected order is missed because every ticket for the closed day is matched
Built for water park operators · box office teams · guest services · finance teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
parkerticketing.comin a real browser with your saved login - no setup, no API keys. -
1
Parker - list tickets hit by the closure
WebRun lists the tickets hit by the closure in Parker. - Open Parker and read the closure date you have flagged
- List every ticket order booked for that date
- Capture the guest, email, ticket type, party size, and amount paid
- Note any add-ons such as parking or cabana tied to each order
Done when Every ticket order affected by the closure is listed with amounts paid.
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2
Gmail - draft rebook or refund offers
WebRun drafts the rebook or refund offers in Gmail. - Draft a warm, apologetic email to each affected guest explaining the closure
- Offer a choice of new dates to rebook or a full refund
- Keep the tone caring and reassuring, never dismissive
- Save each as a draft and leave it unsent for your review
Done when A rebook or refund offer email is drafted for every affected guest.
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3
Stripe - prepare refunds for approval
WebRun prepares the refunds in Stripe for your approval. - Open Stripe and locate the original payment for each affected order
- Prepare a refund for the exact amount paid, matched to each guest
- Do not issue any refund; leave each queued and clearly labelled
- Compile a refund list showing guest, amount, and order reference
Done when A refund is prepared but not issued for every affected order, listed for approval.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it refund guests without my approval?
No. WebRun prepares each refund in Stripe but never issues it. You review the refund list and release each one yourself, so no money leaves your account without a human decision.
Will it email guests about the closure on its own?
No. Every closure email is drafted in Gmail and left unsent. You read the wording, adjust the offer, and send yourself, so guests only hear from you once you have approved the message.
How does it know which tickets the closure affects?
It reads the closure date you flag and matches every ticket order in Parker booked for that date, so only guests genuinely affected by the closed day are included in the offers.
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.