Recover failed autopay before service is interrupted
Every morning, WebRun checks Trash Flow and Stripe for autopay failures from the past 24 hours, drafts a polite payment-update notice in Gmail for each affected customer, and posts your billing team a Slack alert with the failed accounts ranked by balance.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically follow up on failed autopay for waste service accounts?
WebRun checks Trash Flow and Stripe every morning for autopay failures in the past 24 hours, drafts a polite payment-update notice in Gmail for each affected customer, and posts your billing team a ranked Slack alert with failure reasons. Every failed autopay is addressed before service is interrupted.
- Every failed autopay gets a recovery draft before the business day starts
- Billing team sees a ranked failed-autopay list in Slack each morning
- Accounts that self-resolved overnight are skipped automatically
Built for waste hauling billing teams · recycling service providers · residential garbage collection · commercial waste contractors
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
app.trashflow.comin a real browser with your saved login - no setup, no API keys. -
1
Trash Flow - find accounts with failed autopay
trashflow.com
WebRun opens Trash Flow to find accounts with failed autopay. - Open Trash Flow and navigate to the payment or billing exception report
- Filter to accounts where autopay failed or was declined in the past 24 hours
- Capture the customer name, account number, failed amount, and service address for each
Done when Every account with a failed autopay in the last 24 hours is listed with its details.
-
2
Stripe - confirm payment failure details
stripe.com How to Automate Stripe
WebRun opens Stripe to confirm payment failure details. - Open Stripe and search for the matching charge or subscription for each failed account
- Confirm the failure reason such as card declined, expired card, or insufficient funds
- Note the retry schedule Stripe has set if automatic retry is enabled
Done when Each failed autopay is confirmed in Stripe with its failure reason and retry status.
-
3
Gmail - draft payment-update notices
gmail.com How to Automate Gmail
WebRun opens Gmail to draft payment-update notices. - Draft a polite payment-update notice for each affected customer
- Include the failed amount, the reason if appropriate, and a link or instructions to update payment details
- Leave every draft unsent in Gmail Drafts for your billing team to review before sending
Done when A payment-update draft exists in Gmail for every failed-autopay customer.
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4
Slack - alert billing team with ranked list
slack.com How to Automate Slack
WebRun opens Slack to alert billing team with ranked list. - Post a failed-autopay alert to your billing channel in Slack
- Rank accounts by balance owed, with the largest first
- Include the failure reason and Stripe retry status for each account so the team knows which ones need a direct call
Done when Your billing team has a ranked failed-autopay list in Slack with failure details.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it automatically retry the payment or charge the customer's card?
No. WebRun drafts the recovery notice and flags the account but never initiates a charge. Card retry is handled by Stripe's built-in retry schedule, which your team can review before any further action.
What if the customer updates their card before the draft is sent?
WebRun checks the live status in Stripe each morning, so accounts where the payment subsequently succeeded are skipped and not included in that day's alert.
Can it handle both card failures and ACH or bank transfer failures?
Yes. It reads all payment failure types visible in Trash Flow and Stripe, including card declines and ACH returns, so every failed autopay is captured.
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