Draft a damage claim status update ready to send
Every morning, WebRun checks every open damage claim in O-Valet, compiles the latest photos, notes, and repair estimate on file, drafts a plain language status update for the guest or insurer, logs the claim's current status to a running tracker, and posts the draft to Slack for your manager to review, edit, and send from your own channel.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I draft valet damage claim status updates without contacting the guest automatically?
Every morning, WebRun checks every open damage claim in O-Valet, compiles the latest photos, notes, and repair estimate on file, and drafts a plain language status update for the guest or insurer. It logs the claim to a running tracker and posts the draft to Slack for your manager to review, edit, and send, so no claim goes silent while a human stays in control of every outgoing message.
- Open claims get a drafted status update every morning, not when someone remembers
- No message reaches a guest or insurer without a manager's review
- Aging claims past your target window get flagged automatically
Built for hotel valet operations · valet parking companies · risk and claims managers · valet general managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
o-valet.comin a real browser with your saved login - no setup, no API keys. -
1
O-Valet - compile the claim's current status
o-valet.com How to Automate O-Valet
WebRun opens O-Valet to compile the claim's current status. - Open O-Valet and pull every damage record still marked open
- Compile the latest photos, adjuster or repair notes, and estimate on file for each
- Note how many days the claim has been open
Done when Every open damage claim's current status has been compiled.
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2
Google Sheets - log the claim tracker
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log the claim tracker. - Update the claim tracker with each claim's status, days open, and estimate
- Flag any claim open longer than your target resolution window
Done when The claim tracker reflects the current status of every open claim.
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3
Slack - post the draft update for review
slack.com How to Automate Slack
WebRun opens Slack to post the draft update for review. - Draft a plain language status update for the guest or insurer using the compiled details
- Post the draft to your manager in Slack for review and edits
- Leave the draft unsent. Your manager sends it from your own email or system, WebRun never contacts the guest or insurer directly
Done when Your manager has a drafted, reviewable status update for every open claim.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it contact the guest or insurance company directly?
No. WebRun only drafts the status update and posts it to Slack. Your manager reviews, edits, and sends it from your own email or system.
What does the draft include?
The latest photos, repair or adjuster notes, and cost estimate on file for that claim in O-Valet, written up in plain language for the guest or insurer to read.
How does it flag claims that are taking too long?
It tracks days open in the claim tracker and flags any claim past your target resolution window so aging claims do not get lost in the queue.
Related templates
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