Get a daily digest of missed Userlike messages
Every morning, WebRun opens Userlike, reviews yesterday's conversations across chat and messaging channels for any left unanswered, archives the full transcripts to Google Drive, and posts a digest to Slack listing who still needs a reply.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I catch up on Userlike messages the team missed?
WebRun reviews every Userlike conversation from the day before each morning, finds any that never received an agent reply, and archives the full transcript to Google Drive. It posts a sorted catch up digest to Slack listing who still needs a reply, so missed messages are easy to work through instead of scattered across channels.
- Missed messages are sorted by wait time instead of buried in a channel
- Agents catch up with full transcripts already archived and organized
- Every channel is covered, not just the website chat widget
Built for European support teams · GDPR conscious businesses · live chat agents · small support teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.userlike.comin a real browser with your saved login - no setup, no API keys. -
1
Userlike - review yesterday's unanswered conversations
userlike.com
WebRun opens Userlike to review yesterday's unanswered conversations. - Open Userlike and pull yesterday's conversations across all channels
- Check which ones never received an agent reply
- Capture the visitor's question and channel for each
- Sort by how long each has now gone unanswered
Done when Every unanswered conversation from yesterday is identified with its details.
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2
Google Drive - archive the full transcripts
drive.google.com How to Automate Google Drive
WebRun opens Google Drive to archive the full transcripts. - Save the full transcript for each unanswered conversation to Google Drive
- File it in the conversation archive folder by date
- Keep transcripts organized so agents can reference the full context
Done when Every unanswered conversation transcript is archived in Google Drive.
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3
Slack - post the catch up digest
slack.com How to Automate Slack
WebRun opens Slack to post the catch up digest. - Post a catch up digest to the support Slack channel
- List each unanswered conversation with visitor, channel, and wait time
- Sort the list so the longest waiting conversations appear first
Done when The support channel has today's catch up digest.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does WebRun reply to yesterday's missed messages?
No. It only archives the transcripts and reports on them. Replying to a visitor is always done by an agent inside Userlike.
Why archive the transcript instead of just listing it in Slack?
So agents have the full context saved and organized, not just a one line summary, when they sit down to catch up.
Does this cover WhatsApp and other messaging channels too?
Yes. It reviews every channel connected to your Userlike inbox, not just the website chat widget.
Related templates
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