Follow up on open warranty claims and recover your parts costs
Every Monday, WebRun opens Mitchell 1, finds every open warranty claim submitted to a parts supplier, drafts a follow-up email for claims that have not received a response within your standard window, and posts your service manager a Slack list of outstanding claims ranked by age and dollar value.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically follow up on open warranty claims with parts suppliers?
WebRun opens Mitchell 1 every Monday, finds every open warranty claim that has gone unanswered for more than 14 days, and drafts a professional follow-up email to each supplier in Gmail. Your service manager gets a Slack list of outstanding claims ranked by dollar value so the most valuable recoveries get attention first, and no claim is forgotten.
- Aging warranty claims get a follow-up every Monday without manual tracking
- Largest outstanding claim values are prioritized for immediate attention
- No claim slips past 14 days without a supplier follow-up in the queue
Built for truck repair shop owners · service managers · heavy-duty repair centers · commercial vehicle repair
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
mitchell1.comin a real browser with your saved login - no setup, no API keys. -
1
Mitchell 1 - find open warranty claims
mitchell1.com
WebRun opens Mitchell 1 to find open warranty claims. - Open Mitchell 1 and navigate to the warranty claim records
- Filter for claims in an open or pending status with no supplier response in the last 14 days
- Capture the claim number, part description, supplier name and email, claim amount, and days since submission
Done when Every open warranty claim eligible for a follow-up is listed with its details and supplier contact.
-
2
Gmail - draft follow-up to supplier
gmail.com How to Automate Gmail
WebRun opens Gmail to draft follow-up to supplier. - Draft a professional follow-up email to each supplier referencing the claim number and original submission date
- Request a status update and a timeline for resolution or credit
- Save each email as a draft for the service manager to review before sending
Done when A draft follow-up email is ready in Gmail for every eligible open warranty claim.
-
3
Slack - alert manager to aging claims
slack.com How to Automate Slack
WebRun opens Slack to alert manager to aging claims. - Post a weekly warranty claims list to the service manager channel ranked by dollar value descending
- Flag claims more than 30 days old with a clear label
- Include the total outstanding warranty value and how many draft follow-ups are queued for review
Done when The service manager has a prioritized warranty recovery list in Slack with draft emails ready to approve.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it contact suppliers without my service manager reviewing the message first?
No. Every follow-up is saved as a Gmail draft for the service manager to approve before sending. Nothing goes to a supplier until a human reviews it.
How does it know which claims are worth following up on?
It targets claims that have been in an open or pending status for more than 14 days without a supplier response. Claims with a recent update are skipped to avoid redundant follow-ups.
What if a claim was already resolved but the record was not updated in Mitchell 1?
It reads the live status in Mitchell 1 each run. If a claim is closed or credited in the system, it will be excluded from the follow-up list. Keeping records current in Mitchell 1 is important for accurate results.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.