Stop passive churn by reminding customers to update expiring cards
Every Monday, WebRun opens Chargebee, identifies customers whose payment cards expire within the next 30 days, drafts a polite card-update reminder email in Gmail for each, and sends your billing team a Telegram message with the full list so nothing is missed.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically remind customers to update their expiring payment cards?
Every Monday, WebRun checks Chargebee for payment cards expiring in the next 30 days, drafts a personalized update reminder in Gmail for each affected customer, and sends your billing team a Telegram alert with the full expiry list sorted by urgency. No reminder reaches a customer without your team's review.
- Passive churn from expired cards is caught 30 days in advance
- High-MRR accounts with expiring cards are flagged as urgent automatically
- No customer email goes out without team review
Built for SaaS billing teams · subscription businesses · finance ops · customer success
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.chargebee.com/loginin a real browser with your saved login - no setup, no API keys. -
1
Chargebee - find cards expiring within 30 days
chargebee.com How to Automate Chargebee
WebRun opens Chargebee to find cards expiring within 30 days. - Open Chargebee and filter payment sources to cards expiring in the next 30 days
- Capture customer name, email, subscription plan, MRR, and card expiry month for each
- Sort by expiry date, then by subscription MRR value to prioritize high-risk accounts
Done when All cards expiring in the next 30 days are listed with customer and subscription details.
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2
Gmail - draft card-update reminder for review
gmail.com How to Automate Gmail
WebRun opens Gmail to draft card-update reminder for review. - Open Gmail and create a reminder draft for each customer with an expiring card
- Personalize with the customer name, expiry month, and a clear call to action to update the card
- Include a direct link to the billing portal if available
- Leave all drafts unsent for team review before sending
Done when A personalized card-update reminder draft is ready in Gmail for every affected customer.
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3
Telegram - alert billing team with expiry list
telegram.org How to Automate Telegram
WebRun opens Telegram to alert billing team with expiry list. - Send the billing team a Telegram message summarizing this week's expiring cards
- List each customer, their plan, MRR, and expiry month
- Flag accounts expiring within 7 days as urgent
Done when The billing team has the full expiring-card list in Telegram.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email customers about their expiring card automatically?
No. Every card-update reminder is saved as a Gmail draft for your team to review and approve before it is sent to the customer.
How far in advance does it start sending reminders?
It flags cards expiring within the next 30 days each Monday, with accounts expiring inside 7 days marked as urgent in the Telegram alert for immediate attention.
What if a customer updates their card before the draft is sent?
The next Monday run reads live card status from Chargebee, so customers who have already updated their payment method are automatically removed from the list and no reminder is drafted for them.
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